this post was submitted on 06 Jun 2026
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[–] Prove_your_argument@piefed.social 5 points 2 days ago (3 children)

Why would you ever use the kiosk when you can use the mobile app?

It's just a shitty version of the same thing with zero privacy and completely filthy with other people's kids' nastiness all over it. Don't get me wrong, all of our phones are disgusting but it only takes a few minutes of being in earshot of a public bathroom to realize how few people actually wash their hands after they shit all over the stall, floor, doors, walls and selves.

[–] CarbonIceDragon@pawb.social 11 points 2 days ago (1 children)

In the rare instance that I go to mcdonalds, Id rather use their device than put their app on my device, or make an account to use such an app.

[–] Prove_your_argument@piefed.social 4 points 2 days ago* (last edited 2 days ago) (2 children)

or just use the drive through and pay with cash and avoid all of this

I get that they keep trying to eliminate humans that take drive through orders, but there will always be an escalation path for a real human. Just takes a single car blocking the lane lol.

[–] TheFogan@programming.dev 4 points 2 days ago

I mean the problem with drive throughs is that's like the most painful way to order anything. Doesn't matter if it's a human or an AI. Lets talk on a garbage speaker 6 feet away with traffic, wind and everything else inbetween. Without being able to see the face of the person. Know when or if the feed has been cut off, also the added fun of the speed being terrible and of course the ability to get stuck because even if you realize it's not worth the time... a car can pull up behind you and force you to wait it out as long as it takes.

[–] CarbonIceDragon@pawb.social 5 points 2 days ago

Drive through would require I get a car tho, I was more trying to defend the kiosks as, while I understand that they aren't perfect for various reasons, like dark patterns and such that software ordering enables, I genuinely find that kiosk format the least stressful way to order food, in the rare instance that I'm at a place that has them. Dont have to install their app, doesn't activate my social anxiety like asking an actual person for things, and I can walk in and use it rather than needing a vehicle.

[–] Kolanaki@pawb.social 6 points 2 days ago* (last edited 2 days ago) (1 children)

Zero privacy

The kiosk doesn't collect data about me, afaik. I don't have to log in to it. And it's not like I care if someone sees what I order. They're gonna be able to see me eat it, too, since if I am in the store I am usually gonna eat in the store.

[–] Prove_your_argument@piefed.social 2 points 2 days ago* (last edited 2 days ago) (1 children)

Was thinking more about the looking over your shoulder aspect.

You use a credit card right? probably one with the same number you use in other places with your name and address attached right? They know what you buy man. Odds are some commercial source has every possible detail about your life attached to it like your wage history, purchasing history, web viewing/commenting history...

Maybe if you used pre-paid gift gift cards or something you could be somewhat anonymous, but nowadays with how cheap and easy facial recognition tech, walking gait tech and license plate reader tech is.. doubt that will work for long.

Edit: Mcdonalds is using cameras to verify the accuracy of orders before they are handed to customers. Do you REALLY think they aren't going to go a step further and record license plates, faces and gait? Verkada, a commercial brand of cameras I manage, already does this publicly for plates and faces. Gait is not new and as unique as a fingerprint. Nobody is going to admit they are tracking your biomechanics, even if they do it every single day.

AI/ML gets shit wrong and sure, maybe in rare instances you'll be mistaken for someone else... but they're going hard into surveillance tech. They already have surveillance promotions where different people get different promotions at the same store for the exact same products.

[–] Prox@lemmy.world 10 points 2 days ago (1 children)

This is a crazy amount of paranoia, especially from someone who is instead recommending a fucking app.

[–] Bonesince1997@lemmy.world 2 points 2 days ago* (last edited 2 days ago) (1 children)

But it's not like you or anyone here can show the damage to privacy or otherwise a fast food app is going to have versus the very real conveniences others have brought up here.

[–] Peffse@lemmy.world 6 points 2 days ago (2 children)

But it's not like you or anyone here can show the damage to privacy or otherwise a fast food app is going to have versus the very real conveniences others have brought up here.

McDonald's privacy page:

The information we have obtained includes the following:

    Identifiers such as name, postal and email addresses, internet protocol (IP) address, social media handles, username, password, and other contact information used to register and access McDonald’s products and services, log-in to Wi-Fi, enter one of our competitions, or contact us by phone or through our online services. The following categories of personal information described in California Civil Code § 1798.80(e):
        the personal information listed in the preceding bullet point as “identifiers;”
        signatures;
        telephone number;
        payment information (including payment card details or online payment services number and invoicing address) and financial information (such as bank account numbers);
        physical characteristics or description; and
        the other information that identifies, relates to, describes, or is capable of being associated with, a particular individual that we describe in “Information We Collect & Process.” 
    Commercial information, including:
        records of products or services purchased or received from McDonald’s;
        username, password, or other account information used to obtain access to McDonald’s online services;
        information on actions taken on McDonald’s online services, which may include information about McDonald’s products or services considered and the times you visit our online services; and
        information about consumer preferences and behavior that we collect on our online services or purchase from third parties in order to target consumers for digital advertisements or to personalize content we deliver on our online services.
    Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement, as well as the information listed above in the section titled “Information We Collect & Process:”
        computer or mobile-device operating system and browser type;
        type of mobile device and its settings;
        unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device;
        device and component serial numbers;
        advertising identifiers (for example, IDFAs and IFAs) or similar identifiers;
        referring website (a site that has led you to ours) or application;
        online activity on other websites, applications, or social media; and
        activity related to how you use our online services, such as the pages you visit on our online services.
    Geolocation data.
    Characteristics of protected classifications under California or federal law, such as demographic information like age or gender.
    Audio information from calls placed with customer service centers which may be recorded, and electronic information in the form of Internet or other electronic network activity information as described above.  When you visit our restaurants, we may capture audio and video information inside and outside our restaurants via CCTV cameras and other tools that help us monitor restaurant safety and improve our operations.
    Inferences drawn from:
        the information we collect when you visit our websites, use our apps, interact with our official social media pages, or otherwise interact with us;
        information we collect, including through third-party suppliers, regarding content and other data posted on the Internet (such as public locations on the Internet); and
        information about consumer preferences and behavior that we collect on our online services or purchase from third parties in order to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
    Sensitive personal information, such as account login credentials when combined with passwords, and precise geolocation data, as described above. If you win a competition, contest, prize draw, or sweepstakes, we may also collect your social security number and driver’s license or state identification card as part of legal compliance.    

When you visit our restaurants, we may capture audio and video information inside and outside our restaurants via CCTV cameras and other tools that help us monitor restaurant safety and improve our operations.

I love how they call out the in person surveillance plain as day and people still think it's private to even go there lol.

"Improve our operations" doesn't preclude them from building a profile about you, selling it to increase revenue, or using it for advertising to target you individually to maximize sales/profitability.

In some states like mine it's illegal to record audio indoors on CCTV... but who the fuck is going to know if it's there or not?

[–] Bonesince1997@lemmy.world 0 points 2 days ago* (last edited 2 days ago) (1 children)

Damage? Where's the damage? I'm just not sure that giving up practical conviences for whatever this reads like to you and has you worried about is worth it. You'd use no apps ever. And you'd have to consistently be going with less as the technology moves on and you boycott it all. They are literally not staffing these places the way they used to.

[–] Peffse@lemmy.world 3 points 2 days ago (1 children)

Damage? Where's the damage? I'm just not sure that giving up practical conviences for whatever this reads like to you and has you worried about is worth it. You'd use no apps ever. And you'd have to consistently be going with less as the technology moves on and you boycott it all. They are literally not staffing these places the way they used to.

Sounds like you don't quite understand the significance of that information.

If you would please post your name, email acounts, mailing address, GPS location, social media accounts, and credit card numbers... I'm sure plenty of people can give you some examples.

[–] Bonesince1997@lemmy.world 0 points 2 days ago (2 children)

No one you just mentioned is providing any service to me whatsoever. That's not a 1:1 example. Also, these places have removed traditional ways of doing business with them, in some locations. So, how do you get around that without limiting yourself or simply denying yourself? I'm speaking practically.

I'm not happy about the privacy issues. I'm just not sure I'd let them win over my other needs/wants.

[–] Prox@lemmy.world 2 points 1 day ago

You just don't do business with them. It's that easy. Unless you live in some tiny town with ONLY a McDonald's, there are a million identical options where you can order without any app and talk directly to a human.

[–] Peffse@lemmy.world 1 points 1 day ago

https://www.logicallyfallacious.com/logicalfallacies/Moving-the-Goalposts

Let's stick with McDonalds then. Please state who has access to your collected name, email accounts, mailing address, GPS location, social media accounts, and credit card numbers.

Then please state which companies McDonalds has purchased the same information from, and sold that information to, as stated in the privacy page.

[–] badgermurphy@lemmy.world 1 points 1 day ago

I assure you that the contents of the app are dramatically more disgusting and infectious than anything smeared on those kiosks.