this post was submitted on 06 Jun 2026
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"welcome to McDonald's, will you be using the app today?"
"No, lemme get a number 9 medium diet coke"
"Hey how you doing, what can I get you?"
"number 9 medium diet coke"
"Two hamburger meal, and what to drink?"
"Diet coke"
"What size?"
"Medium"
"Does everything look right on the screen?"
"Yes"
"Would you like to round up for the Ronald McDonald Foundation"
"No"
"Drive around to the second window"
Was this about AI or about how shitty their drive-thru is currently.
Because this is what it feels like currently. I’d hate to hear what happens when it’s all AI.
Actually, the guy with the headset taking my order is fine. He's usually just zoned in on the process and not really thinking about it, so I go along with it because that's the fastest and most expedient way to get through the drive-thru.
What annoys me is the automatic "Are you using the app today?" followed by the donation pitch.
I will never, ever use the app. Ever. It's fucking McDonald's. I don't need to hunt down the best deal they've got this week. They push that app constantly, and I'm not going to spend a second pre-ordering a damn Big Mac meal. Just take my order, take my money, and let me go.
is their drive thru shit? when my mother visits in the morning she stops by McDs to grab me a cheap coffee. I keep telling her gas station is good enough (someone bringing you coffee doesn't have to be fancy, it's always a sign of love. unless you're Stevie Ray Vaughan) but she doesn't want to get out of the car, y'know? i think she likes their breakfast biscuits but i keep telling her to spend a dollar more on one at the good coffee shop because their gouda is
normally i'd be all anti-chain about it, but the dude who owns all the McDs franchises in the county is cool.