this post was submitted on 06 Jun 2026
585 points (97.9% liked)

Technology

85245 readers
5245 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 3 years ago
MODERATORS
L3s@lemmy.world
enu@lemmy.world
technopagan@lemmy.world
L4s@lemmy.world
L3s@hackingne.ws
585
McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash (tech.yahoo.com)
submitted 2 days ago by sanitation@lemmy.today to c/technology@lemmy.world
227 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] tempest@lemmy.ca 1 points 2 days ago

I'm in a McDonald's about twice a year usually because it's the only option on a longer road trip.

Most of them have at most 1 cashier ( sometimes 0) and have the stand up tablet kiosks for ordering.

The drive through was primarily handled by a person with a head set who was also sometimes doing other things but I know a lot of fast food chains were farming that task out to call centers in cheaper locals, not sure about McD's since I have not been through I drive through in a long long time.