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That's what you get when you let go hundreds of employees from your cloud computing unit in favour of AI.
I hope they end up having to compensate all the billions of losses they caused to all the businesses and people.
Consequences? For Amazon?
lol… lmao even
They do have contracts and are obligated to provide a certain "up time", which is usually 99% or so. If they fail to provide that, they are liable to compensate for the losses.
Or do you think that Amazon is above the law and no other company could sue them?
It all depends on what kind of contracts they have.
These contracts do not stipulate reimbursement for lost revenue. The “uptime guarantee” just gets you a partial discount or service refund for the impacted services.
It is on the customer to architect their environment for high availability (use multiple regions or even multiple hyperscalers, depending on the uptime need).
Source: I work at an enterprise that is bound by one of these agreements (although not with AWS).
SLA contracts can have a plethora of stipulations, including fines and damages for missing SLO. It really depends on how big and important the customer is. For example, you can imagine government contracts probably include hefty fines for causing downtime or data loss, although I am not involved with or familiar with public sector/ government contracts or their terms.
You can imagine that a customer that is big enough to contract a cloud provider to build new locations and install a bunch of new hardware just for them, would also be big enough to leverage contract terms that include fines and compensation for extended downtime or missing SLO.
I work at a data center for a major cloud provider, also not AWS
It's not at all uncommon for fines to be built into an SLA