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We are apparently rolling out AI to handle support tickets. Keep getting told this is to reduce workloads and not to replace anyone which is obviously bullshit because they would cut staff if there was a reduced workload.
It's also bullshit because it's going to create so much extra work for me (2nd line) to unfuck the data damage that customers cause to their systems by blindly listening to the idiot LLM.
I'm in a similar situation, but ahead of you. Layoffs already happened in January. They've recently added a button to turn off AI summaries of emails luckily. The AI prefilled responses are still complete dogshit and no way to turn them off though.
As someone often on the other end of this support situation, I just keep asking the AI to connect me to a human until it does. If I couldn't figure out the way to fix it myself, a glorified autocorrect definitely isn't going to.
My wife had an AI "pro" come into her company to talk about revolutionizing her business. Bro just talked about asking chatgpt everything. Got a problem from your boss? Chatgpt! Excel woes? Chatgpt!
Honestly can't fault the guy, the idiots in that story were her executive team paying him gibs of money to come in and say it. Dude got his money and left after the seminar.
I don't know why but my brain switched off after AI pro come into her.
I literally talked to people like that.
sorry but the picture is failing to load on my end
It really doesn't need to be a picture.
"We are implementing AI in our business processes!"
Looks inside
The PM now uses ChatGPT instead of a calculator
It really doesn’t need to be a picture.
Yes, but if you try to make a text post, the browser AI agent doesn't know how to help you and guide you into posting an image instead...
😂 nice