It's also ridiculously difficult if not impossible to process a legal name change on your account, unlike a real bank. This means that married women, people who changed their name to avoid unsafe family members, and trans people are basically just not able to have accounts under their new legal names unless they're willing to just make a new account if they can't get anywhere with support. Supposedly, all you need is your legal documents, but I've heard a lot of horror stories about how convoluted they make it in practice.
It's also ridiculously difficult if not impossible to process a legal name change on your account, unlike a real bank. This means that married women, people who changed their name to avoid unsafe family members, and trans people are basically just not able to have accounts under their new legal names unless they're willing to just make a new account if they can't get anywhere with support. Supposedly, all you need is your legal documents, but I've heard a lot of horror stories about how convoluted they make it in practice.