this post was submitted on 04 Oct 2026
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But seriously what kind of predatory policy is that in the first place?

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[–] fonix232@fedia.io 157 points 2 days ago (36 children)

Having worked in the industry, there's actually an explanation that is only half predatory.

Most of those addicted to gambling can't and won't shake it. They refuse to seek professional help, and the decision to quit only lasts the "temporary embarrassment" phase of losing all their money. Meaning: most gamblers who decide to quit (and we've got statistics on this), about 80-85% on average, is back to their favourite gambling service within 60 days.

At the company I worked at, the primary reasoning for having a cooldown period instead of instant deletion was the following:

  • the cooldown period can already be linked with our lockout service which blocks the person from using the service for X days, so if they REALLY wanted to, they could block themselves for the entire time (and it surprisingly is being offered as part of the cooldown period)
  • if there's a regulatory block (meaning you got formally diagnosed by a doctor, and that doctor, with your consent, reached out to the local regulatory body and requested a blacklist entry for you), the service is blocked either way
  • the users who do come back, don't want to lose their "stats" - their previous bets, wins, losses, etc. would all be gone with a new account. In fact, the number one complaint from returning users was that their data was gone.

Basically the idea is "if they're coming back anyway, we might as well make it easy for them".

Now the thing is, for all the regulations... Gambling services are unfortunately not responsible for the addiction they cause. In my opinion they should be, just as a doctor would be held responsible if they fed into a patient's painkiller addiction. And for all the regulatory crap... most people in gambling companies aren't interested in compliance that much. It's very much a "do it then say sorry and fix it in post" attitude from the leadership and higher management. So while the above might be the "official" explanation, I have zero doubt that the decision makers don't give a fuck and are specifically doing it to psychologically pressure people into coming back.

[–] pidgey@lemmy.world 7 points 2 days ago (11 children)

I mean gambling is shitty but we don’t hold folks that make alcohol responsible for folks getting addicted to alcohol.

I’m not familiar with legal gambling, but theoretically there is a percentage of users that partake casually for fun - yes? And others who get addicted. Same with booze.

Obviously the overall experience of gambling is more predatory/distasteful, but I’m not sure that means they should be legally responsible for the folks who get addicted. If the booze makers and sellers are not responsible for providing a potentially addictive product, why are they?

[–] W98BSoD@lemmy.dbzer0.com 15 points 2 days ago (7 children)

If the booze makers and sellers are not responsible for providing a potentially addictive product, why are they?

Booze makers aren’t using predictive algorithms to hook people that are trying to quit.

[–] pidgey@lemmy.world 3 points 1 day ago (1 children)

They for sure create targeted advertising towards likely repeat-spend customers. Big box liquor stores I’m sure use algorithms to encourage repeat purchases.

Again - not defending predatory gambling sites at all - just aware that almost every business model is about targeting big spenders and getting them to spend more. Example: micro transactions in gaming.

“Everyone does it” doesn’t make it ok, but if we don’t like that gambling sites care more about profit than the wellbeing of users? Certainly they are not alone in that.

[–] WaxRhetorical@lemmy.world 3 points 1 day ago (1 children)

Ok, but if we take a step back, is there any justification for this kind of gambling remaining legal, outside of a capitalist view?

[–] pidgey@lemmy.world 1 points 1 day ago (1 children)

Is there any justification in folks selling crap unhealthy junk food? It has any number of ingredients that are harmful to humans short and long term. It is addicting and habit forming. The health consequences on a macro level hurt society.

There are any number of sometimes pleasurable but undeniably harmful things sold for a profit. I’m not saying I think gambling should be legal, but I am pointing out that it’s a slippery slope re: what crosses the line?

I don’t spend money on gambling but I do sometimes spend money on other things I know are bad for me. Is the answer to outlaw unhealthy things?

It’s not just the capitalists that want to make money - there are people who WANT to gamble. Make it illegal it will still happen - just without regulation. Prohibition didn’t work.

[–] WaxRhetorical@lemmy.world 2 points 1 day ago (1 children)

Is there any justification in folks selling crap unhealthy junk food? It has any number of ingredients that are harmful to humans short and long term. It is addicting and habit forming. The health consequences on a macro level hurt society.

Plenty of food additives are illegal, so we've already decided that to some extent regulation there is OK.

There are any number of sometimes pleasurable but undeniably harmful things sold for a profit. I’m not saying I think gambling should be legal, but I am pointing out that it’s a slippery slope re: what crosses the line?

Going down that slippery slope, why are recreational drugs illegal? We've drawn plenty of lines already, and I've never heard anyone defend gambling with an argument that isn't "but my liberty" or "it's going to happen whether it's legal or not".

For the record, I believe in the legalisation of drugs that do not have: A) Massive addiction-causing traits and B) Enormous health detriments

I don’t spend money on gambling but I do sometimes spend money on other things I know are bad for me. Is the answer to outlaw unhealthy things?

As we've already done, the answer is to find the limit for what is acceptable and regulate based on that limit. The limit changes with time and society (see: pornography, cannabis), but I believe gambling as a corporate profit option should be outlawed.

It’s not just the capitalists that want to make money - there are people who WANT to gamble. Make it illegal it will still happen - just without regulation. Prohibition didn’t work.

If gambling must exist, allow non-profit gambling operators and ban the rest.

[–] pidgey@lemmy.world 3 points 1 day ago

Non profit gamblers would be awesome - like all gambling proceeds go to addiction recovery services… emphasis on gambling addiction.

I do think if gambling was outlawed completely it would still happen - fewer people involved but likely more associated violence. I would 1000% support gambling only being available via not for profit companies.

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