this post was submitted on 21 Dec 2025
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[–] brandon@lemmy.world 58 points 2 months ago (12 children)

Cost doesn’t seem to matter with return fraud. I recently received a “new” $6 item that had its contents replaced with a $4 item and then taped shut. Seriously, who wastes their time on this stuff?

[–] punkwalrus@lemmy.world 12 points 2 months ago (3 children)

Keep in mind, whenever you think too hard about these sorts of things, this is one of those operations that could apply to Hanlon’s Razor: “Never attribute to malice that which is adequately explained by stupidity.” Many people make the incorrect assumption of something like, “They must have done some clever supply-chain wizardry," or “There’s a smart cost-reduction plan behind this.” When in reality, a lot of times, the actual explanation is something like a mid-level manager wanted a slide that said “cost savings," then procurement was pressured due to some personality ego problem, engineering objections were ignored, the math was never checked, and in the end, nobody involved actually understood unit economics. Maybe exchanging a $6 part for a $4 looks good in volume, but they only did this 20 times, resulting in $40 of savings which was erased by their reputation and incompetence.

I have worked government contracts. I have worked with shitty project managers. There's a lot more of these mistakes than you realize powering economies.

[–] tomiant@piefed.social 2 points 2 months ago (1 children)

I hate that saying. It's not a law. It's a funny quote. Absolutely do not base any judgment you make on it.

[–] SallyStrange@eldritch.cafe 1 points 2 months ago

@tomiant @punkwalrus Applied to interactions between strangers, "Hanlon's Razor" is a recipe for getting scammed.

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