Canada

The judge noted that Tannous made $1,691.98 in purchases before the bag arrived, yet the CTA awarded him more than $2,000 in compensation.

"I felt it's fair," said Tannous about the CTA decision. 

Purchases made after the luggage arrived — which raised concerns for the judge — were a pair of sneakers ($433.61) and a personally monogrammed Tumi suitcase ($1,310.40). 

I thought the payout was a compensation for not getting your bag on time, not “funding to tide you over until your stuff appears” so you can hit the dollar store for clothing on your vacation or business trip.

To be fair to Air Canada here, the compensation is just that, compensation. It isn't meant to help you replace all your belongings, that's what your travel insurance is for.

But even if it was meant for that, I struggle to believe that Tannous genuinely brought $3,500 worth of luggage with him that all needed like-for-like replacement with luxury goods.

I'm all for getting your money's worth, but ripping off a system meant to help people does nothing good for anybody

I want to hate air Canada here, but I struggle to believe that a one day delay caused $2k of hardship, without being told something like "and her wedding was later the same day"