this post was submitted on 15 Dec 2025
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An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] socsa@piefed.social 8 points 2 months ago (3 children)

I'm kind of confused why someone would try to pay for an ongoing cloud subscription by buying a $500 gift card.

[–] paris@lemmy.blahaj.zone 7 points 2 months ago (1 children)

Without reading the article, my guess would be a Christmas/birthday gift to them.

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[–] IcyToes@sh.itjust.works 3 points 2 months ago

Maybe recruiter referral reward. They sometimes pay in gift cards.

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[–] mintiefresh@piefed.social 7 points 2 months ago

It would honestly suck if everything you have is tied to one account.

Definitely a good lesson to has alternatives and back ups.

[–] KindnessIsPunk@lemmy.ca 5 points 2 months ago

That's the issue with all products and services being permissible only by service agreement.

You're always at the whims of the provider and as they start to implement more AI oversight the chances of a clerical error causing major disruptions in your workflow is a risk worth considering.

[–] Treczoks@lemmy.world 5 points 2 months ago (3 children)

Stupid people do stupid things. Like putting all apples in one basket.

Sometimes the lesson that needs to be learned in order to appreciate backups is hard...

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[–] panda_abyss@lemmy.ca 4 points 2 months ago

It’s taken me a few years but I think I’m bailable there on migrating all my services to my own domain

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