this post was submitted on 19 Mar 2026
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Technology

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[โ€“] goldman60@lemmy.world 14 points 1 day ago (2 children)

People who can't operate a computer will somehow become gods at following instructions if someone calls "from Microsoft"

[โ€“] d00ery@lemmy.world 6 points 1 day ago (1 children)

Yes exactly this. I try and explain a computer thing to someone and get ignored. That same person talks to some sales rep in the electronics store and comes away "ohh they said I need to buy super expensive antivirus, that'll solve my issue with my screen resolution being too low". ๐Ÿคฆ

[โ€“] plyth@feddit.org 2 points 1 day ago (1 children)

The sales rep offered a solution to that person's problem.

You want that person to be right which they perceive as you want to dominate them.

So they try to resist you while they are highly motivated to follow the instructions of the sales person.

[โ€“] d00ery@lemmy.world 4 points 1 day ago* (last edited 1 day ago) (1 children)

Interesting explanation of the psychology and I don't necessarily doubt it, But I also offered a solution. The solution I've offered fixes the problem, the salesman's solution sounds like it solves the problem but does not.

[โ€“] plyth@feddit.org 2 points 1 day ago

A solution without demand is worthless. At first the demand has to be created. Some people value understanding and are thankful but that's a small minority.

[โ€“] smeenz@lemmy.nz 4 points 1 day ago

You mean from 'The Microsoft'