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Remote Tech Support services? (piefed.social)

submitted 4 weeks ago by marighost@piefed.social to c/selfhosted@lemmy.world

49 comments fedilink hide all child comments

Howdy Selfhosters!

A family member who does not live in my state recently got a new PC, and asked for my help in setting it up. Since it can't be done in person, I'll have to do this over the phone. Problem is, I don't really want to walk them through all of the steps (download Firefox, ublock origin, uninstall W11 bloat, etc) over the phone. I was hoping there exists a software that I could host on my Linux machine (I am able to port forward/host externally if necessary), and instruct them over the phone to download the "other end" (client-side) of the software so that I can remote in and set their PC up myself.

I checked out the awesome-selfhosted list and found that most of the remote access softwares are mainly for SSH servers. I did check out Guacamole, but I'm not sure I understand how to utilize the software. Any help and suggestions are welcome. Thank you everyone!

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[–] Tippy@sh.itjust.works 2 points 4 weeks ago (1 children)

Bruh doesn't realize everyone can see he's posting from his gooner account 😭

[–] Hotzmon@fedinsfw.app 0 points 4 weeks ago (1 children)

Hey! This is good instance, don't judge!

[–] Tippy@sh.itjust.works 0 points 4 weeks ago (1 children)

You came to this thread to be a racist chud and made a complete fool of yourself. If you don't want to be mocked and judged, I don't know what to tell you other than be better.

[–] Hotzmon@fedinsfw.app 0 points 4 weeks ago

My comments about about rustdesk being Chinese had zero to do with race. If it would be Russian I would say exactly the same. RustDesk tean have done questionable things, so it is quite certain that they have governmental links.