this post was submitted on 01 Oct 2026
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Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human | It's part of a trend that experts say won't end until regulation is introduced (www.cbc.ca)
submitted 3 hours ago by beep@piefed.world to c/technology@lemmy.world
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cross-posted from: https://piefed.world/c/tech/p/1436792/overnight-meta-deleted-all-her-accounts-ai-customer-service-wont-let-her-reach-a-human-i

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[–] Almacca@aussie.zone 2 points 2 hours ago* (last edited 2 hours ago) (1 children)

Which seems to be the case in the op. I say it's 100% on the people trusting Meta with any of their information, let alone anything essential and apparently not keeping backups. Baffling ineptitude on display there.

[–] artyom@piefed.social 3 points 1 hour ago (1 children)

Unfortunately there is a lot of societal and professional pressure to use Meta products.

[–] Almacca@aussie.zone 1 points 30 minutes ago

Crazy, right?