this post was submitted on 06 Oct 2026
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Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings (www.techspot.com)
submitted 2 days ago by BillionaireStew@lemmy.world to c/technology@lemmy.world
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[–] MasutaHarada@thelemmy.club 6 points 2 days ago* (last edited 2 days ago)

The problem with self checkout is when things gone wrong, either the customer will cancel their transaction, ignore the problem and deny accountability , brute forcing which breaking the rules , or search for the staff for solution. It just make the failure more prominent thus defeating the very solution that self checkout offer.