this post was submitted on 06 Oct 2026
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I’m an Anerican and I’ve not really had any of these issues. The bagging area one yes, but otherwise no real problems and I’ve never in my life had a cart lock up. I try to avoid self check out, it’s not my job so why am I doing it?
I don't get that "it's not my job" approach a lot of people have towards self check out. I know its different in the US but I hear this also in Europe. In a proper self check out I take a item from my basket, put it straight into my bag and have all the time I want to organise it properly. While at the usual check out I need to unpack everything on the belt, pray that the person before me was fast enough so I can start packing my shit when the cashier starts pushing 3 items/second towards me. While trying to keep up with the cashier you are either a master of packing or you're screwed. Alternative would be just dumping everything back into the shopping cart and organising after you paid but that means handling every item three Times (put it on the belt, back in the cart, Pack into bags).
Hot Take: Self checkout (in Europe) is less work than conventional checkout.
I never get this take. Like, back in the day it also wasn't my job to pack the groceries into a cart and haul them to the cashier. You entered a store, like a lot of pharmacies still work today, there was a clerk behind a desk and you told them "I'd like three ounces of flour, 4 eggs and a litre of milk", they fetched it for you. So, where are the complaints that walking through a big store "is not my job"?
Everybody is like "no, a store is juuust right, when it works like in my childhood. Everything else is against the order of the world!"
I completely understand all the other, technical, cultural, issues one can have with a self-checkout, but this "not my job" attitude weirds me out, somehow.
Do you also need a separate clerk to pack your groceries right next to the one that scans them?
No, the one who scans my groceries also packs them.
Never understood this concept. It's not your job to fill up your gas tank either, so we should ensure someone is hired to be sure that occurs correct?