this post was submitted on 06 Oct 2026
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Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings (www.techspot.com)
submitted 2 days ago by BillionaireStew@lemmy.world to c/technology@lemmy.world
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[–] arc99@lemmy.world 23 points 1 day ago (1 children)

I don't see any evidence they're "pulling back", at least not in Europe. More and more are self service checkouts than ever before. That said I think stores prefer the kiosks where people scan their items than the kind where people have barcode readers and wander the store scanning (or not scanning) goods.

[–] Sprinks@lemmy.world 4 points 1 day ago* (last edited 1 day ago) (1 children)

My experience isnt representative of the situation as a whole, but ive noticed a pull back in our usual shopping locations (mid-west US). Our local Meijer (grocery) closed half of the self checkouts and added two more people to their standard checkout lanes plus a few more to assist the remaining self checkout. Costco near us got rid of their self checkout entirely. Aldi on the other hand installed more self checkouts, but its in a gated area where you have to scan your receipt to get out.

[–] arc99@lemmy.world 1 points 18 hours ago

My local LIDL in Ireland just installed a self-checkout / gate system. Curiously there is an ALDI not far away with self-checkout and no gate. Near to that is a Tesco which has self checkout and another lane for the bar code reader devices. I hardly ever see people with bar code readers. I don't believe anybody likes those - not staff, not customers.