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‘Has flat buttocks,’ ‘cusses when scared’: Amazon keeps shockingly specific customer profiles
(www.fastcompany.com)
This is a most excellent place for technology news and articles.
Like what the other people have said, they branched out too far into too many categories so they no longer maintain the quality of their fundamentals. They even recently had to recal over one million battery products and the way their customer service has handled the situation is an absolute trainwereck.