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It's mostly a skill issue for services that go down when USE-1 has issues in AWS - if you actually know your shit, then you don't get these kinds of issues.
Case in point: Netflix runs on AWS and experienced no issues during this thing.
And yes, it's scary that so many high-profile companies are this bad at the thing they spend all day doing
Yeah, if you're a major business and don't have geographic redundancy for your service, you need to rework your BCDR plan.
But... that costs money.
So does an outage, but I get that the C-suite can only think one quarter at a time
Absolutely this. We are based out of one region, but also have a second region as a quick disaster recovery option, and we have people 24/7 who can manage the DR process. We're not big enough to have live redundancy, but big enough that an hour of downtime would be a big deal.
What's the general plan of action when a company's base region shits the bed?
Keep dormant mirrored resources in other regions?
I presumed the draw of us-east-1 was its lower cost, so if any solutions involve spending slightly more money, I'm not surprised high profile companies put all their eggs in one basket.
At no time is pub-cloud cheaper than priv-cloud.
The draw is versatility, as change didn't require spinning up hardware. No one knew how much the data costs would kill the budget, but now they do.
But Netflix did encounter issues. For example the account cancel page did not work.
I would say that's a pretty minor issue that isn't related to the functioning of the service itself.
It's probably by design that the only thing that didn't work was the cancel page
That's honestly just a tin-foil hat sort of take, that entirely relies on planning for an unprecedented AWS outage specifically to screw over customers.
What I meant by that is that they probably didn't care if that service has a robust backup solution like authentication or something would.
I love the "git gud" response. Sacred cashcows?
Netflix did encounter issues. I couldn't access it yesterday at noon EST. And I wasn't alone, judging by Downdetector.ca