this post was submitted on 15 Aug 2025
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[โ€“] lka1988@lemmy.dbzer0.com 4 points 12 hours ago* (last edited 12 hours ago)

I actually put in an IT ticket over it today right after I made that comment, because I accidentally hit that goddamn key again while typing up an email.

IT came back with - and I shit you not - "Open the Microsoft store and install Microsoft PowerToys"

For context, this company takes security extremely seriously. Just a few months before I started, they had recovered from a major ransomware attack, due to some moron that downloaded an attachment from the wrong email. They don't even allow flash drives, except for Apricorn encrypted drives, but those you have to sign out directly from IT and the serial number is tracked. Plus the usual KnowBe4 simulations, regular training, etc...

So IT coming back with that response was a pretty big surprise to me ๐Ÿ˜