this post was submitted on 07 Dec 2025
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BTW the way refunds work is that steam withholds the money for a month to pay refunds with it. The publisher has no say, they just get gross - 30% - VAT - refunds.
Also giving refunds is required by law in some countries, it's not like valve invented it out of the goodness of their heart.
Australia sued them into their current refund policy
They did not need to extend that to countries like the US.
At a certain point, making some functionality only available to part of your audience is more costly than just allowing it for everyone. Also the PR would have been horrible.
Now, being sued into doing it at all somehow made everyone in this thread fawn over them...
Is this supposed to be a negative?
Well the op said it was out of their own pockets, this is saying that op's claim is fake.
The fact that you immediately got weirdly defensive about it tells me you think it's a negative, and I agree since this policy applies equally to EA garbage as it does for your cute little indie game.
"You immediately got weirdly defensive", and the dude asked a single question.
"Your cute little indie game", bro why do you talk like a Disney bully?
It was a very weirdly defensive question.
And your little dog too!
How was I being "weirdly defensive"?
Tone in text is an exercise for the reader if it wasn't an exercise for the author.