this post was submitted on 15 Jan 2026
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That's probably the direct opposite of my experience and an experience of everyone I know.
With Windows problems you do get a lot of very, very long youtube videos that says a lot of things, but unless your problem is trivial, the shit wouldn't work, and random bat files aren't working for unexpected problems, or are just viruses. More often then not though, you get a question on Microsoft forum, with one answer asking you to run that windows repair bullshit that never actually solves anything. And then you just accept that it's not something you can do and move on with your life, thinking that ignoring the problem is actually solving it. Alternatively there is for some reason very expensive program that does what you wanted badly, while using 20% of your machine's resources, but you're so exhausted at this point, that you pretend it's normal.
With Linux you will get snarky answers telling you that you're an idiot for not reading the error message on your screan (which is, yeah, you are), or that you're an idiot for not reading the first page of man (which is, yeah, see above), or the most detailed explanation of inner workings of this specific thing that is giving you troubles, and you pretend to understand all of it while just copying and pasting all the random commands from the answer like an idiot that you are. But if you actually want to learn, you just do that, and then your problem is solved and you're a bit more knowledgeable in the end.
Every time people talk about how Linux community is unhelpful, I feel like I'm taking crazy pills. How can I always find help and support no matter how weird and obscure or banal and trivial my problem is, am I special or do people don't know how to google? I mean, snarky and condescending? Yeah, that happens. But unhelpful? Never in my experience.