Technology

Sony TVs are absolute garbage devices designed by actual morons, with the worst customer support in the industry.

Back when the PS5 came out, they advertised their Bravia TVs specifically for its support for the PS5 and its feature set. I spent something like $1,200 for a Bravia x900H which at the time was very highly reviewed. When the PS5 released shortly after, we had to wait months for Sony to actually release drivers to support the PS5 features promised like VRR and 4k/120hz, and when they finally did the monkeys paw finger curled. If you turn VRR on, it disables local dimming. This is important because those panels look like dogshit without local dimming. So right off the bat you have to choose between a smooth picture, and a good looking picture.

As for 4k/120, they cheaped out on the MediaTek processor so it can’t actually do native 4k/120. Turning it on halves the horizontal resolution to 1080, and then it crudely upscales it back up causing a now infamous blurry mess to the picture.

Those are just the problems that affect everyone due to design flaws and false advertising. But on a more luck-of-the-draw level, when I bought mine brand new, it had significant backlight bleed. I was upgrading from a $150 Costco LCD and I swear to you the picture on the Sony was actually worse. 25% of the screen was permanently tinted blue the bleed was so bad. No problem I thought, I just bought the thing brand new, these things happen with LED panels from time to time, I’ll call Sony and RMA the thing. But after a week of arguing with Sony’s outsourced support, they refused to honor the warranty. According to them backlight bleed is expected and no matter how bad it is, they don’t cover it under warranty. So whether or not your Sony TV is even functional as a TV is simply luck of the draw.