this post was submitted on 10 Feb 2026
572 points (99.5% liked)
Technology
80928 readers
4707 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Here's hoping this gets more software off the discord support teat. No, you do not need real time chat, you need searchable, permanent presence. Discord support is such a red flag I immediately move on even if it's OSS. If you can't do real doco and you can't stand up a forum (Discourse is nice I hear) then what chance do you have of being competent.
Also, IPO incoming, expect it to get worse.
Is it? Ah, well that would explain it.
why not both? Discourse is really nice but it's a forum, not IRC or Matrix
I will go onto discord servers looking for answers that a searchable forum or wiki is better suited for. First thing I do is use discord's shitty search tool, and if it works I type my question and the found answer again in the relevant chat for future searchers and get the fuck out of there.