this post was submitted on 30 Nov 2023

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Programmer tries to explain binary search to the police (startrek.website)

submitted 2 years ago by The_Picard_Maneuver@startrek.website to c/programmer_humor@programming.dev

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[–] dejected_warp_core@lemmy.world 1 points 2 years ago (1 children)

This didn't go down well.

IT consulting pro-tip: Customers would rather pay for your time and expertise, than be made to feel stupid that they didn't think of something so simple themselves.

[–] mwknight@lemmy.world 1 points 2 years ago

After working in desktop support for a year after college, I realized that people just wanted their problem solved and to not feel frustrated. That realization made my job immensely easier because I pivoted from copying a file in 30 seconds and walking away to talking to them a little bit and letting them feel good after we were done. My ticket closing speed slowed down a little but people felt better and I consistently got positive feedback.