Had someone verify that wifi was working because he could see his neighbors' networks. Airplane Mode was enabled. Dunno what he thought he saw.
Same thing with a colleague. The guy told him that he was definitely connected to wifi. It took a lot of probing to confirm that wasn't true.
Some people just can't provide valid feedback nor follow simple instructions. I kinda feel like those individuals shouldn't be allowed to use computers to do their jobs. If you can't ~~master~~ just pass the basics, sorry. Here's a pencil and a pad of paper. You can either work the longer way or you can consciously put in the effort to learn this stuff enough for us to help you when you need it.
My own father, who had a doctorate in mechanical engineering: "Now click the Apple menu." "What's that?" "It's the menu that's an Apple logo in the top left corner of the screen." "I don't have that." "Yes, you definitely have that." "No, I don'… oh there it is."
I'm not calling anyone stupid. More that I'm saying people convince themselves that they can't learn and then shut down.
