Fuck AI

They haven’t had my business in years. Too bad I can’t extra avoid them.

Great call management, that'll make your food taste better.

Seriously, that's the easiest fast food chain boycott.

Why not just have the AI say please and thank you at every possible opportunity on a loudspeaker?

Hurray for the increasing creep of the surveillance industry!

Employees will be much happier having their every word monitored to ensure the right amount of flair!

“Welcome to Costco, I love you”

You didn’t even say thank you.

Say thank you for what? Listen if it comes out naturally for some reason it's fine, but the forced thank you, please, my pleasure, yessir, yes right this way master, etc etc is cringe af.

Turns out, the major use case for AI is surveillance analysis for those who don't care too much about false positives.

I don't recall ever caring in the slightest if an employee says "please" or "thank you". Of course I like politeness, but those terms aren't necessary for it.

Even more horrifying: employees are forced to wear headsets that constantly whisper BS in their ear while surveiling them.

This sounds like the kind of thing that will simultaneously induce paranoid delusions while also kind of validating them. Don't service workers go through enough already?!

I don't want to be recorded when I order food. Your employee may have signed an agreement. I didn't.

the people who don’t know what’s it like to work in the service industry will get mad when someone doesn’t thank them. Those people deserve soggy food.

How much are they paying for this privilege? I cannot see this being worth any investment.

Normal software can do this. Doesn’t need to be ai.

Please go fuck yourself. Thank you.

That should meet the requirements.

Possibly one of the worst workplace uses for AI. Dystopian 100%.

Gross

Repeat the required phrase, worker!

BKs biggest problem isn't customer service, it's the fact that it costs 50 fucking dollars or more to feed a family a single, low-quality meal.

If they want to survive, they need to dramatically cut costs, not dump millions into expensive AI tools that are going to increase employee turnover rates and waste even more money.

Employees being polite isn't going to convince anyone that paying an extra $2.50 for a burger is worth it.

AI is the new "blockchain"

Literally there's no need for AI to do that sort of surveillance

They should make it so that the customer says please and thank you instead. They're literally the one's asking for the service. I think its only polite, personally.

Putting aside the shitty micromanagement, why does this require AI? There are plenty of simple transcription softwares, especially if you're just monitoring for keywords, that would be infinitely cheaper.

As someone with experience in hospitality: you know what? Use it. But not on the staff, but on the customer. +15% price and fat tips automatically if they don't say either. God, I hate rude people.

Yeah, because the main thing keeping me from eating at Burger King is whether or not the employees greet me and use “please” and “thank you.” That’s the hard line they keep failing, absolutely.

I get the strong impression the company already sunk costs into AI (as so many others did) and this was just an idea brought up to justify it retroactively.

Surely micromanaging your employees will turn the company around...

I'm 99% sure that this won't be used for that, but to bust unions and union attempts.

Gross, I will continue not eating at BK