this post was submitted on 26 Feb 2026
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The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[–] ArgentRaven@lemmy.world 5 points 4 days ago

Welcome to Burger King, I love you. Welcome to Burger King, I love you. Welcome to Burger King, I love you...

Yeah, I really don't care about the forced speech they do. Organic, natural speaking is way better than a script, and I don't require anyone at their job to say welcome, please, etc. It's a stupid solution in search of a problem.

Of course, I also don't eat at burger king or their rivals, so I doubt they care. Increase the quality, decrease the price. That's what would get me to go.

[–] rodneylives@lemmy.world 3 points 3 days ago

The joke my friend made is, "Elf on the Shelf in your ear"

[–] Novis@lemdro.id 5 points 4 days ago

Burger King, you're food ain't good enough, that's why you're losing money. It's not hte employees not being "friendly" enough cause, frankly, ain't no one giving a shit at a fast food job ANYWHERE. Improve your quality, pay your people and MAYBE you're employees and customers would be happy.

But no, I'm wrong and AI is the answer. AI will fix everything.

[–] tyrant@lemmy.world 4 points 4 days ago

Haha they just can't help but try and shove ai into everything. Down our fucking throats

[–] mr_anny@sopuli.xyz 4 points 4 days ago

This is HR issue. They should make AI to oversee what happens in recruit event.

For me employment is agreement between responsive adult and company which is also represented by responsible adult.

Why not let responsible adults just handle the work like reponsible adults with minimal distraction from the company?

HR should hire responsible adults who will to do the job right.

-- Ahh shit. It's money issue. You can't hire responsible adults on minimum wage. Minimum wage cover bare minimum of what is needed to handle the job. AI will not fix that.

[–] ModernRisk@lemmy.dbzer0.com 4 points 4 days ago

I hope that the people who work at Burger King are able to quickly find new jobs. Better jobs.

[–] myfunnyaccountname@lemmy.zip 3 points 4 days ago

“Go fuck yourself, please”.

[–] mr_anny@sopuli.xyz 4 points 4 days ago

Burger Despot

[–] Eh_I@lemmy.world 2 points 3 days ago

"Please don't pull up to the window until we wave you forward. We're gaming the timers. Thank you!"

I don't mind if they not or say these words often. They're underpaid and exhausted enough to be courteous, just want to get the job done and call it a day. Fuck AI sucking corpos

[–] SabinStargem@lemmy.today 2 points 3 days ago (1 children)

I would prefer the burgers to be nice again. The was a time, long ago, when they had that char-broiled texture and flavor.

[–] Rooster326@programming.dev 1 points 3 days ago

That was actually asbestos.

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