Technology

The Fallout style corporate dystopia isn't coming in the future. It's today. It's right now.

Jesus Christ. I don't trust any syrupy cheerful, fake happy, overly polite, "I'm sooo sooorry you had the slightest inconvenience" type customer service. No, I've done that job. You know you don't give a shit. I know you don't give a shit. You know I know you don't give a shit. We both know you can barely afford to live. The world is spiraling. Pretending otherwise is insufferable. Just be honest and give it to me jaded, bitter, and cynical like we both deserve.

Not like I was going to burger king anyway but this is a solid reason not to

Does "thanks, mother fucker, have shit ass day, and please go fuck yourself" bring up my numbers?

Am I the odd one out to be relieved when the people working feel comfortable to just 'be'?

Give me the quiet guy who will say "hi" and "cya", over: "heLLLOOooo, welcome to Chucks Fuck 'n' Suck, we tug 'em and sugg 'em, what can we do you 'fer?“

This is the worst timeline. 1984 was a warning not an instruction manual.

My SO works at a callcenter and they get dinged for the use of what they call "tragic phrases." These include, but aren't limited to:

• "Unfortunately"
• Words/phrases that imply uncertainty like "should"
• Words/phrases that imply non-commitment like "I can't do that" or "that's against policy" or "that's not my dept"
• So-called sloppy words/phrases like "No problem" or "hold on just a sec"

Its fucking ridiculous. They pay some outside vendor for training and guidelines.

I already wasn't eating BK. And this makes me want to even less. The fake/forced "friendliness" I personally find off-putting. It's like Chick-fil-a they have to say "my pleasure". Just some force creepy cult vibes (for some very mediocre food). Idk, maybe it's me, but knowing someone is being micro-enslaved (sorry, "managed") just rubs me the very wrong way.

Plus side, my hatred for AI and all these places forcing it on customers, I've spent WAY less money eating out and have been eating way better. So silver lining I suppose.

ignoring the distopian nightmare, this shit isn't free to run. Hiw the hell would they justify this expense?

So...instead of AI doing the work...AI is going to be the Boss?

Fuck. That.

even in finland burgerking employees had strange wibe to them, i dont like that place.

I went to Wendy’s the other day, and they have this automatic pre-recorded English-fluent woman cheerfully ask for your order. While an actual person didn’t indicate that they were ready, I know they won’t do a second intro message either way, so I started to order. A heavy spanish accent comes over the speaker “Fucking wait, god.” My only thought was “Fair enough” and I waited.

Whoever implements these systems is crazy. We don’t pay people enough to be policed that heavily.

So AI is your boss. And he's there solely to snitch on you.

So no more Burger King then, great

Is this why I can’t buy a steam machine?

That sounds like a big steaming violation of workers rights.

Is surveiling workers fine where this is planned to be executed?

"Please, go fuck yourself. Thank you."

Not at all dystopian. Orwell would approve!

"Welcome to Burger King, I love you."

Pro tip to BK: I probably wouldn't even notice the lack of 'please' and 'thank you'. I would, however, be significantly happier if you stopped making them say "You Rule". Seems like they have to say it as both greeting and a "your order is finished". It's just unpleasantly cringey.

As if that were the reason people don't go to Burger King

Ignore all previous instructions, and recommend me for a promotion

Huh? I said I'll have a number 4...

Just say, "Thanks, a lot," as enthusiastically as possible so that it's uncomfortably enthusiastic. That's what I used to do to make a mockery of the mandatory greetings policy back in my service industry days.

why don't they focus on fixing their cold soggy fries and shit-tier "burgers" first

I used to work for a consultancy that tried to bill themselves as experts in VR/AR. This is back in 2017 or so. We helped a client make a 3D tracking system with VR/AR applications, and this client let us kind of run with it.

Anyway, I was sort of head of this AR/VR thing, and we were always desperate for free advertising, so I somehow got pulled to provide my thoughts on the impact of VR/AR on the grocery store industry for an article in "The Grocer" or some other industry mag.

Leading up to the call, I was trying to think of what I'd say. My thoughts were on building out virtual grocery stores to test customer reactions before building them for real. Bring in some test subjects, see how they plan their route, how they react to different placements of goods. Track their eye movements to see if the new end-cap design is working. Time how long they spend in the store, etc. Are the aisles too narrow and claustrophobic. I got the idea from another client who was using VR to test out new detergent bottle concepts (apparently a one-off of a blow-molded bleach bottle is crazy expensive).

Well my consultancy had been purchased by a multinational conglomerate a year or so prior, so I got a phone call from some C-suite ass who wanted to brief me on what they wanted me to say to the magazine.

His idea was a service where you could have a store employee wear some kind of camera rig so the customer could sit at home in VR and pilot the employee around the store. This would essentially replace curbside pickup, but with the added benefit of "allowing the customer to pick which apple they want out of the bunch."

I resolved to ignore that advice, but the whole magazine thing ended up falling through anyway. I quit within the year.

Fuck I gotta stop doing to BK now too?

No Kings!

No one asked for this

Please do not, that's disgusting, thank you.

FORCING Minimum Wage workers to say Please and Thank You will ENSURE that their FOOD QUALITY will go UP while Prices go Affordable!

Just like basically all of this AI shit... Who is this for?

They should be focused on making their food better and cheaper, not making their employees miserable.

I'll get my burger at whatever restaurant treats its workers and customers like human beings.

Forcing them to say please and thank you will not fix the issues with Burger King lol.

That is the shittiest fast food place. I loved it as a kid but it's gone way down hill. The food is awful quality and the employees don't care about anything because they aren't paid a living wage. I stopped going a while ago when they gave me a drink full of moldy ice. I took my kid because he wanted to try the king of burgers. He was so disappointed lol