this post was submitted on 21 Jul 2026
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[–] bluesheep@sh.itjust.works 1 points 13 minutes ago

Had a helpdesk job. They apparently used to use a very old almost CLI-like interface, but wanted to fase it out to use salesforce. But they still let the seniors at the job use the old interface, while we had to use the new salesforce system.

Which meant that, whenever I had a problem doing something and went to a senior colleague to ask for help that that'd fix it in the old UI, because they never bothered to learn to new one. Which meant that I wasn't learning critical skills in the new UI, and that they weren't learning it at all.

Dumb all around. Quit after half a year for different reasons but that one didn't help

[–] MorPolitics@lemmy.world 1 points 22 minutes ago

My government job does the same humbug (it sucks).

[–] mlg@lemmy.world 1 points 34 minutes ago

Worst one is when they replace an actually goated in house tool for some bloated SaaS nonsense because they didn't want to spend the extra 10k on some engineer's salary to maintain it but are willing to spend 50k for a completely new and untested replacement product.

[–] Thebeardedsinglemalt@lemmy.world 7 points 5 hours ago (1 children)

Dept X buys an application without consulting IS. They get 75% through the project then dump it on the CIO's desk saying it needs to be finished and why is it taking so long. Half the shit isn't compliant or compatible with our environment, didn't go through any vetting, then assigned an analyst who has to learn everything top to bottom in a short span which impacts their other projects and support of existing ones, then we get blamed for it not going live as planned/expected. 6 months later they just stop using it. The following year the same dept dumps another 80% project and the process starts all over again.

[–] chiliedogg@lemmy.world 7 points 5 hours ago

I work in the development department of a very small municipality, and am also the GIS department, website dude, and in-house IT.

Our Public Works director didn't want to learn to browse my maps on the web portal, so he spent like 35 grand on a third-party GIS tool thay was supposed to be super easy - we just had to provide the mapping for it.

He just assumed he could have me build out and maintain an entirely separate GIS system just for him.

He no longer works for the city.

[–] billwashere@lemmy.world 5 points 6 hours ago (1 children)

ClickUp replaced TeamworkPM replaced BaseCamp replaced Microsoft project replaced…

[–] nickiwest@lemmy.world 1 points 1 hour ago

OMG, the flashbacks I just had from your mention of BaseCamp ...

My company didn't use it, but one of our clients did, and stipulated that we had to use it in order to work with them. Fun times.

[–] spacegoat@lemmy.world 8 points 7 hours ago (1 children)

Yeah but do you even scrum bro

[–] OozingPositron@feddit.cl 6 points 6 hours ago
[–] Fizz@lemmy.nz 49 points 13 hours ago* (last edited 13 hours ago) (3 children)

There is this weird thing in corporate where there is an aversion to teaching certain types of roles. In IT its always expected you learn and you'll be given stuff and told to figure it out even when its completely outside you role and not tech related. But god forbid any other department has to spend 5mins learning how to use their own tool. So many times some fuckwit comes and says "we need this software that gives us a notification for x event its only 10,000 a year" but you already have that feature in your current software just go set it up. "I dont know how to set it up"

ok so learn? Go read the documentation bro I dont know what else to tell you figure it out the software is designed for people like you to do this exact thing. its your software you got it for this purpose you can't just get new software because it wasnt preconfigured exactly how you need.

Does my head in. But ive been mentally defeated now i just laugh and say sure send me your business case and I'll put in the request. Then I get a dogshit AI generated corpspeak slop request. Its always like this will boost productivity and efficiency. Yeah sure it will mate.

Oh god there was one for making AI generated training videos and I'm just thinking but you already send out shitty AI generated training videos why do you need this specific expensive software to do it. This meme ruined my day.

[–] lightnsfw@reddthat.com 8 points 7 hours ago (1 children)

Like 30% of my job is just onboarding apps that one of the departments in the company buys, can't figure out how to use, and then replaces with something else and so on. Then the Clevels bitch about how our budget is always fucked.

Yup. When were close to going live with our new EMT, some little twerp who was given a little too much power arbitrarily decided we needed a different reporting dashboard because it was better. 9 months of intense rebuilds only for him to take a new job elsewhere.

Fuck that little fuck.

[–] TubularTittyFrog@lemmy.world 7 points 8 hours ago* (last edited 8 hours ago)

learning is gay.

making up years of bullshit and conning your entire company into wasting money on it justifies your role as a Very Smart Person

It's all about incentives. There is no social reward for learning an existing tool that works well. There is a large incentive toward bullshitting a minor inconvenience into a major problem and throwing money at it. especially when it can be 'measured' as a metric where the number goes up/down and that's Good.

And it's not just corporate. I ran a small volunteer business for years. and this mentality infested it and I quit because I could not tolerate the whiny bullshit from people who wanted to spend $2,000 to 'solve' issues rather than just learn shit and not be whiny and entitled. Also the same folks who needed to bring their politics into everything and let you know how 'good' and 'amazing' they are and if you disagree with them and their whiny stupid ways, you're a Bad Person. Also, THE NUMBER MUST ALWAYS GO UP OR WE ARE FAILING. In our case it was 'persons helped', we have to help more people or we a FAILURES. Can't have a sustained reliable operation... nope. In our case nitwits were arguing that we were 'oppressing' people if we weren't helping more of them... because THROUGHPUT is all that matters. Regardless of quality...

Group dynamics benefit stupid and manipulative people the most, hence why they so adamantly reinforce and push the stupid and manipulative stuff. And drive away independent and productive people who just want to get shit done, because those people are a threat to the whiny, lazy, entitled people. You will make them look bad.

Because why do work when you can bitch and whine about doing work shouldn't be necessary?

also we need team building exercises!!! and if you Just Do Your Job, you are also a bad person!!!

[–] slazer2au@lemmy.world 27 points 15 hours ago (1 children)

Know that feeling. We have Jira and we all had training on it but only about 100 people in an org of 30,000 can create new projects so we all use free Trello until the project is created in jira and still use trello because the person setting up the project did it wrong.

[–] TubularTittyFrog@lemmy.world 7 points 8 hours ago

my favorite is adding a task in jira to make edits in Jira.

[–] Tidesphere@lemmy.world 33 points 16 hours ago (2 children)

This is currently happening at my job.

We have one program that does A and B and C and D and E. But for some reason we use it for A and C, but not B and D and E. We don't really do B or E, but we do D and we do that with just spreadsheets and emails.

and then upper management signs us up for a different website and app and thing that everyone has to sign up and make accounts and do training in order to figure out, and this company is handling B for us.

Then they see another new shiny thing and we have to do all of it over again and it's supposed to handle D, which we were already handling in another way, but now have to learn this new way.

And then upper management just fuckin' Mommy Blogs their way into a third and a fourth and a fifth website, service, app, sign up, program, AI, bullshit that we all have to make accounts for, learn how to use, and spam all of our emails, so now we have different services for each thing, A through E, and we're all screaming "why are you doing this?"

Why couldn't we just use the original program that did all of these things?

It honestly reminds me of when I was really little and my mom would hear these 'mom tips' on how to organize chore charts or incentive programs for us as little kids to get us to clean our rooms. Every summer, sometimes twice a summer, she'd sit us all down super duper excited, eyes sparkling, and go "Okay, family, this is how we're running everything from now on. Like this is how our entire family is gonna do this. This is what we're all about now." and then explain some convoluted points system.

It'd last for like two weeks and then we'd go back to just doing what we wanted to do, until Mom got sparkles in her eyes and chased another ineffective system.

[–] lightnsfw@reddthat.com 3 points 6 hours ago

And then upper management just fuckin’ Mommy Blogs their way into a third and a fourth and a fifth website, service, app, sign up, program

That is a great way to describe what is happening.

[–] mirshafie@europe.pub 28 points 15 hours ago (3 children)

I think bosses are often bored, and they need a sense of pride and accomplishment.

[–] ChickenLadyLovesLife@lemmy.world 6 points 7 hours ago (1 children)

I had a boss who would walk around the cubicle farm giving shoulder massages to us programmers. He was male, we were all male. It wasn't sexual, it was just his way of exerting dominance, like how cats use grooming sometimes. I finally started yelling "ow, fuck!" whenever he would do it to me. He never did it again, not to me or anybody else in the office.

[–] mirshafie@europe.pub 3 points 1 hour ago

Just reading this gave me physical discomfort.

[–] Trampampoline@sh.itjust.works 18 points 14 hours ago (2 children)

They take marketing bait way too easily.

1000% more efficient, you say? You'll train, you say? Out with that old shit we were using!

[–] Crozekiel@lemmy.zip 4 points 6 hours ago

It's amazing to me to see how often high level managers in sales organizations are extremely susceptible to obvious and basic BS sales tactics...

[–] TubularTittyFrog@lemmy.world 5 points 8 hours ago* (last edited 8 hours ago)

you don't become upper management by being discerning, critical. or pragmatic. That's how you get labeled 'difficult'.

You get there by Going Along With The Latest and Greatest and being an Innovator.

[–] themaninblack@lemmy.world 6 points 14 hours ago

This plus needing to show off some kind of thing to their management

[–] otacon239@lemmy.world 54 points 18 hours ago* (last edited 18 hours ago) (4 children)

I’ve used so many of these softwares for different industries and what they all don’t get is that if all it is is a spreadsheet in disguise, don’t obfuscate my ability to edit shit manually. There are so many edge cases in the real world that your production software simply can’t account for but don’t limit my ability to enter raw data when I need to! Fail soft and move on but don’t keep me from entering an order because the programmer didn’t think you would have any reason to order it.

[–] LodeMike@lemmy.today 1 points 49 minutes ago

SQL databases have columns and rows, yes.

[–] ExcessShiv@lemmy.dbzer0.com 36 points 16 hours ago (2 children)

That would only result in everyone entering their own version of what they believe the data should be structured like, making it a completely mangled shitshow without a shred of consistent workflow across the company. As soon as the user has the ability to deviate from the standard data format they will do so, just because they personally want it differently. It's an absolutely horrible idea.

[–] ChickenLadyLovesLife@lemmy.world 6 points 7 hours ago* (last edited 7 hours ago)

That would only result in everyone entering their own version of what they believe the data should be structured like, making it a completely mangled shitshow without a shred of consistent workflow across the company.

Hee hee, this reminds me of a job I had a couple of decades ago with a company that made software for Clerks of Court offices. I got a bug ticket that said a "States" picklist in the application had a "few" weird entries in it. I checked the DB and found a States table with 511 entries in it -- the 50 normal two-letter abbreviations for US states plus the territories, and hundreds of things like "Lousiana" and "Louisana" and "Louisianna", and even countries like "Frantce" and "The UK" and whatnot (this experience scarred me and I now have great difficult spelling Louisiana properly). Turns out the States table had originally been pre-populated with the proper abbreviations, but another programmer had gotten the job of automating a marriage form that had a line for indicating which state each person came from. The form dated to the fucking 1800s but they had subsequently used the line for generally stating where each person was from. The programmer was obsessed with relational DBs so he tied this field into the States table but wrote code to add new entries to the table if what clerks typed in wasn't already there.

This polluted every other place in the application that had a states picklist. How it got to 511 entries before anybody reported a problem is a mystery to me.

Fun fact: the cost of this software was $50,000. Per month. All 64 parishes in the state paid that fee. The application was written and maintained by four programmers, three of whom were morons (I'm not saying whether or not I was one of the three).

[–] Septimaeus@infosec.pub 4 points 9 hours ago

I mean, technically most mainstream examples support basically any kind of entry restrictions you can think up, including structured data forms and even binding values to current db constraints but of course the do-anything-super-sheets I’ve come across in the wild aren’t that. Usually improvised tools from a company’s early bivouackers focused on short term enablement rather than long term maintainability.

[–] jaybone@lemmy.zip 8 points 16 hours ago (1 children)

Don’t blame the programmer. They are just doing what they are told.

[–] Valmond@lemmy.dbzer0.com 3 points 14 hours ago

Ni we're not.

[–] skittle07crusher@sh.itjust.works 3 points 13 hours ago

Monday.com doesn’t even have an undo button

[–] SpaceNoodle@lemmy.world 40 points 17 hours ago (3 children)

I've already got mandatory training for the AI replacing the AI that replaced the AI

I'm not even pretending to attend this time

[–] jtrek@startrek.website 1 points 11 minutes ago

My job had the entire engineering team spend 12 hours in "training" with Microsoft for AI. All they did was show us like some basic GitHub functionality.

Utter waste. Management are a bunch of fucking idiots.

[–] mirshafie@europe.pub 17 points 15 hours ago

Let the AI attend

[–] SubArcticTundra@lemmy.ml 3 points 13 hours ago

Surely can't the old AI explain to you how to use the new AI?