this post was submitted on 08 Aug 2026
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[–] M137@lemmy.world 5 points 15 hours ago* (last edited 15 hours ago)

That title is written by someone who failed basic grammar. It should be "New Orleans will use AI instead of humans to answer 911 calls".
What it says as it's written is "AI will only answer 911 calls but not a human"... which doesn't make any sense.

[–] shirro@aussie.zone 12 points 18 hours ago

Working my way through Person of Interest again. Just watched one where a search company was directing suicidal inquiries to ads instead of helplines. And that was before they get bought by the evil AI overlord. Its surreal seeing Palantir, Flock and all the tech companies race to implement a dystopia no sane person would ever want and there is so little push back. What the fuck is wrong with regular people?

[–] Leviathan@fedinsfw.app 2 points 15 hours ago

New Orleans will kill its most vulnerable citizens to enrich tech billionaires.

[–] jjlinux@lemmy.zip 8 points 23 hours ago

Sure, what could possibly go wrong?

[–] thedeadwalking4242@lemmy.world 17 points 1 day ago (1 children)

This is exhausting y'all. God I fucking hate LLMs so much. This tech could be such a exciting break through, a step towards real artificial intelligence, but stuck in academia where it belongs. Instead of getting to be excited and interested this inanimate compilation of matrices is breathing down my neck constantly.

[–] zarkanian@sh.itjust.works 5 points 18 hours ago (2 children)

This tech could be such a exciting break through, a step towards real artificial intelligence

No, not really lol.

The best analogy for this that I've heard is that it's like saying elevators are a step towards teleporters. Calling it "intelligence" is a marketing coup. It is not intelligence, artificial or otherwise.

[–] thedeadwalking4242@lemmy.world 1 points 5 hours ago* (last edited 5 hours ago)

Have you seen the first elevators? Or even used a chat bot prior to this? The definition of "AI" for a long time was just "decision trees" or some really neat classification systems. This is different. The hype and terrible business practices is the problem not the idea itself.

I also agree that calling it Artificial intelligence is a marking scheme, it's a loaded term machine learning is better. This has always kinda been a problem. Technically it's very loosely defined. I always refer to it as LLMs

[–] zbyte64@awful.systems 2 points 17 hours ago

But what is intelligence?

-every idiot who can't tell the difference when they talk to a clanker

[–] TransNeko@lemmy.world 1 points 16 hours ago

there are tv shows that explain why this shit shouldn't be done...

like AI rejecting calls because the people were (rightly) hysterical and the AI could not calm them down.

[–] raspberriesareyummy@lemmy.world 16 points 1 day ago (2 children)

So now we're at the stage of killing people directly, got it!

[–] Omgpwnies@lemmy.world 5 points 20 hours ago

But universal healthcare leads to death panels or something.....

[–] CaptPretentious@lemmy.world 3 points 20 hours ago (1 children)

You're not wrong. Swatting in that area is going to be so easy. United States police force has already shown for years now that if AI says anything they'll just go with it and not question it. So if someone lives in the area and you want them 'dealt with' by the police, it's going to be very easy. And the police aren't going to look into it or hold themselves accountable. And the AI won't be questioned or removed. If this goes large scale you can just make an API... Don't like someone on twitch, well when you know it there will be an app for that...

[–] raspberriesareyummy@lemmy.world 1 points 5 hours ago* (last edited 5 hours ago)

shit, I didn't even think of swatting, just a voice bot stalling really urgent calls for aid or an ambulance until patients die. What you brought up is even worse.

[–] Fmstrat@lemmy.world 48 points 1 day ago* (last edited 1 day ago) (20 children)

Everyone should read before reacting:

This is intended to handle the increase of calls that are related to one incident, so callers get automatically routed to an AI agent who asks if they are calling regarding the incident. If the answer is yes, then callers can receive information or updates, and if it's no, then the callers are transferred to a human.

This makes sense. A big thing happens that you are aware of. Geolocated calls from that area flood in. An operator, who could be getting useful info, has to handle a flood of "Guess what I just saw!"

Note that I think they should spend the money on more operators instead, but at least this seems like it has good guardrails.

[–] Vandals_handle@lemmy.world 2 points 18 hours ago* (last edited 17 hours ago)

And if someone tries to call with new unreported information about an already reported incident? Decision tree or geolocation routes caller to recorded information. No way of knowing if information is important or not without talking to the caller first. Possible downside is far greater than possible benefits.

Edit Multiple calls about shots in neighborhood, if victim is last to call are they forced to listen to an update before triage allows transfer? No sir I don't like it.

Maybe this is an improvement in this location, but as many have said a staffing issue.

Functional societies have costs, often those costs are far less than dysfunctional societies.

[–] teolan@lemmy.world 26 points 1 day ago (3 children)

Except that could be done without AI. Just have a recording that says "we are aware of ... taking place near you, are you calling about this ? “, then answer with yes/no.

No need for bullshit AI.

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