this post was submitted on 14 Sep 2026
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Earlier this week, Gamers Nexus, Level1Techs, and independent security researchers detailed some alarming findings about how LG’s TVs are logging and uploading data on its users. Now the company is pushing back against those allegations, saying that “Some recent media coverage may have contributed to misconceptions about how LG smart TVs work.”

LG released a statement in which it claims that its “TVs do not continuously record or transmit users’ conversations,” and that wake-word detection is all processed locally. However, the word “continuously” is doing a lot of heavy lifting here as Gamers Nexus demonstrated an LG TV keeping extensive logs of ambient conversations long after one would assume its AI assistant had stopped listening.

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[–] victorz@lemmy.world 17 points 5 hours ago (1 children)

Yet another company going "NO WE DIDN'T", expecting us to believe.

[–] pixiribbit@lemmy.world 20 points 5 hours ago* (last edited 5 hours ago)

Gamers Nexus: We've documented the entire process. There's irrefutable proof demonstrating that your TVs log conversations.

LG: Nuh-uh.

[–] flop_leash_973@lemmy.world 22 points 6 hours ago* (last edited 6 hours ago) (2 children)

One thing I think a lot of people tend to miss when dealing with executive interviews, PR statements, and company advertising is that often times how a company defines a given term and how the actual dictionary and everyone in the world defines that term are not the same thing unless it is legally required.

Textbook examples:

Telsa, Musk, and self driving: Musk and Tesla define it as essentially what everyone else called lane assist. Then they have "full self driving" for what is supposed to be the thing everyone else would think of as self driving.

OpenAI, Sam Altman, and AGI (artificial general intelligence): No one in the AI industry has an agreed upon definition of what AGI even means. The AI labs just throw it out there for hype and funding rounds and tweak the meaning to them as they need. To most normal people I would suspect AGI means "a machine that knows its a machine and is at least as smart as the average person".

Point being when LG says “ its TVs do not continuously record or transmit users’ conversations,” that can mean literally anything they can twist human communication methods to mean in their specific context. And it is usually the one that makes them the most money.

[–] qarbone@lemmy.world 6 points 5 hours ago* (last edited 5 hours ago)

at least as smart as the average person.

Ooooh. So that's why they're eroding public education: to make AGI achievable sooner!

[–] dirthawker0@lemmy.world 4 points 6 hours ago

PR statements always make me think of the sample sentence "I never said you did that," which can have different implications depending on which word is emphasized.

[–] panda_abyss@lemmy.ca 22 points 8 hours ago

“We own the glass” is enough for me to never buy an LG again. I own two never contacted to the internet, but Jesus that’s gross.

GN responded to their denial.

TL;DW: LG is using very weasely wording to misrepresent what they’re doing, and GN calls their bluff (with data and receipts)

[–] Snapz@lemmy.world 7 points 8 hours ago* (last edited 8 hours ago) (1 children)

The response, "Look Bryan, you should be the last one to accuse anyone of terrible things when you just casually keep a vibrating replica of smurfette's genitals in your guest bedroom, in the bottom drawer of the left nightstand."

[–] Redditmodstouchgrass@lemmy.zip 1 points 4 hours ago

Anyone know where I can get one?

[–] prex@aussie.zone 23 points 10 hours ago

They're sooo sorry

[–] ptitfred@lemmy.world 38 points 11 hours ago

The response: "we hear you!"

[–] ChunkMcHorkle@lemmy.world 20 points 12 hours ago

I personally have no misconceptions about the intrusive data collecting, aggregating, identifying and reselling that LG is doing with their residential customers via their televisions, nor about the entitled way LG and its corporate representatives and officers have spoken about their right to gather it.

"We own the glass," they repeat, as though that means they also own whatever is spoken beyond the glass in the same house. In reality, they own neither.

Nor am I misled by LG's weasel words that address problems not ever specifically raised, while completely swerving around actual problems publicly demonstrated with their products.

But I will say they are laboring under a serious misconception if they think I will ever buy one from them. They can fuck ALL the way off with that shit.

[–] inquanto@lemmy.world 8 points 10 hours ago (1 children)

I have an LG C3 that I never connected to Wifi or plugged an ethernet cable into. I only use it with my nvidia shield running lineage OS, am I still affected by this / anything I should do?

[–] AndyMFK@lemmy.dbzer0.com 14 points 9 hours ago (1 children)

Yes you're still effected.

It's not unreasonable to assume it may have been connected to the internet unbeknownst to you if there's been an unsecured network close by that your tv could connect to.

An attacker could (and gamers Nexus demonstrated this) connect to your television and read transcripts of things you've said in your house when you didn't realise your tv was listening. If you've never used the voice recognition wake word around your tv you might be ok, but an attacker can also change the wake word to something you might casually say (they showed this too)

If you do own an LG tv it's worth watching the gamers Nexus video to fully be aware of what is happening.

[–] SCmSTR@lemmy.blahaj.zone 6 points 7 hours ago

Effect: a thing: particle effects, fireworks, special effects

Affect: something is changed: affected by politics, smoking in public affects others, affected by the amount of love from your parents

[–] MonkderVierte@lemmy.zip 21 points 13 hours ago (1 children)

LG released a statement in which it claims that its “TVs do not continuously record or transmit users’ conversations,”

But with a 100 trigger words?

[–] chiliedogg@lemmy.world 29 points 12 hours ago (1 children)

They stop recording for 12 minutes a day.

[–] newbeni@lemmy.world 5 points 10 hours ago

To send all the data they collected back "home".

[–] melsaskca@lemmy.ca 7 points 10 hours ago

It's a big corporation so we should believe them. /s

[–] Muffi@programming.dev 104 points 17 hours ago (2 children)

After the recent controversies, I added a bunch of blockers for LG trackers to my pi-hole, to stop my 8 year old TV from collecting data. It blocked a lot at first, but then suddenly nothing, I investigated a bit and saw that it had started sending only to their Vietnamese servers, which were missing from my blocklist.

Make sure you block all regions!

[–] Appoxo@lemmy.dbzer0.com 38 points 16 hours ago (2 children)

I looked up the domains registered by logitech electronics and logitech corp.
Blocked the hell out of those.

In case anyone is interested: https://github.com/Appoxo/Ad-Spam-Blocklist/blob/master/hosts.txt

Forgive me for using GitHub

[–] lemmyout@lemmy.zip 3 points 8 hours ago (1 children)

"Logitech Electronics". Autocorrect?

[–] Appoxo@lemmy.dbzer0.com 1 points 7 hours ago

No, brainfart ;)

[–] postman@literature.cafe 13 points 11 hours ago (2 children)

Are Logitech involved in this too?

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[–] zwerg@feddit.org 46 points 16 hours ago

It might help a few people if you shared the domains you blocked.

[–] DigDoug@lemmy.world 199 points 20 hours ago* (last edited 20 hours ago) (1 children)

If they were actually wrong about anything, LG would be suing the pants off them right now.

Instead LG are "debunking" claims that weren't actually made.

[–] DupaCycki@lemmy.world 25 points 9 hours ago (1 children)

Exactly this.

If any of GN's claims were false, it'd be a very serious case of false allegations. LG could easily sue them, win quickly, get a couple million dollars in damages, and more.

The fact that they're not suing tells us all we need to know.

[–] pdxfed@lemmy.world 7 points 9 hours ago

Yeah, even then lots of times courts are used in asymmetrical economic situations against the smaller party so not always a tell with shitty actors.

[–] toiletobserver@lemmy.world 157 points 21 hours ago (1 children)

Not addressing the other areas amounts to confirmation

[–] WhoIzDisIz@lemmy.today 61 points 21 hours ago

"Misleading" can be such a telling wiggle word.

[–] db2@lemmy.world 106 points 21 hours ago

"We investigated ourselves and found nothing wrong." -LG

[–] rounding_error@lemmy.today 40 points 18 hours ago* (last edited 18 hours ago)

(paraphrasing, but)

From just the BSSID these TVs are collecting they know your precise fucking location and can pinpoint it based on signal strength to the nearest street. WiFi Positioning System is cursed. Amazingly, BSSID can also tell you who the customer is based on “public” records since ISPs keep track of this kind of thing when they hand out free routers.

[–] mesamunefire@piefed.social 78 points 21 hours ago (4 children)

Heres the thing. Its exceptionally easy to see where packets are going on most routers. IP to IP or otherwise.

So yeah, things are going out when you plug in an LG tv. So dont buy it.

[–] ShredderFeeder@shredderfood.net 31 points 19 hours ago (5 children)

I have two of them...but I only use them for streaming from my plex server so they're completely isolated from the internet. As far as I'm concerned I'm happy if it never connects to the internet.

But no, next TV will most definitely not be an LG... Though I'm not sure what the options are, all TV's are smart TV's these days... Fuck it, maybe I'll just find a 65" dumb monitor and put it on the wall.

[–] dogslayeggs@lemmy.world 3 points 6 hours ago

Has anyone with an open WiFi been close enough to your house for the TV to see it? Because that thing is scanning all the time trying to find open internet access.

[–] kbobabob@lemmy.dbzer0.com 16 points 12 hours ago (1 children)

Here's the fun part. It doesn't matter. If it finds any open Wi-Fi then it will connect and upload. And it's constantly looking

[–] ShredderFeeder@shredderfood.net 2 points 5 hours ago

Did you known with the LG engineering remote you can disable the wifi completely?

And the remote can be had on amazon for about $20.

[–] 13igTyme@piefed.social 29 points 17 hours ago

Apparently the TV searches for anything to connect to still send the data.

[–] Appoxo@lemmy.dbzer0.com 9 points 16 hours ago (2 children)

I probably have to look at corporate monitors because those should include no bloatware (or spyware) because they arent subsidized by ads (hopefully)

[–] accideath@feddit.org 5 points 15 hours ago

But they also do not care about picture quality beyond brightness, if at all.

[–] Aceticon@lemmy.dbzer0.com 2 points 12 hours ago (2 children)

From looking around out of curiosity when this stuff about LG TVs came out, Samsung sells explicitly Non-Smart 65" Hospitality Displays, but they cost $1030 (US), which is over twice as much as their consumer TV with the same specs.

Also somebody pointed out Spectre TVs (which seem to only be sold in the US, and I couldn't really find an European equivalent, the closest being a Spanish brand whose largest non-smart TV is only 40").

I couldn't actually find any large dumb monitor except for the ultra-wide curved ones, but I only looked around for half a hour or so.

Personally, the way I already use my TV (wired to a Mini-PC running Linux and Kodi, which has Series and Movies as video files as well as using free IPTV for live TV, and I even have a wireless remote for it so it's used just like you would a traditional media player or Smart TV) is already perfect for a dumb monitor.

(A more straightforward way to get a privacy respecting setup like this would be to install LibreELEC on something like a Pi or a Mini-PC and get the same kind of wireless remote as I have - my setup is only as it is because I didn't know about LibreELEC back when I put it together plus it also works as a home server as well as my home NAS, since an N100 Mini-PC is very overpowered to just work as a Media Player).

It really seems that the only way to keep at least some privacy is to ditch corporate devices altogether and just put together your own media player box (which, as I wrote above, is pretty straightforward with something like LibreELEC).

[–] Taleya@aussie.zone 6 points 11 hours ago

They cost more because the cheaper tvs are subsidised by flogging your data

[–] Appoxo@lemmy.dbzer0.com 5 points 11 hours ago* (last edited 6 hours ago) (1 children)

but they cost $1030 (US), which is over twice as much as their consumer TV with the same specs.

Subsidized by ads, makes it cheaper. Personally I am willing to pay it (to some degree)

I couldn't actually find any large dumb monitor except for the ultra-wide curved ones, but I only looked around for half a hour or so.

Chromecasts are not able to cope with anything other than 16:9. :(

(A more straightforward way to get a privacy respecting setup like this would be to install LibreELEC on something like a Pi or a Mini-PC and get the same kind of wireless remote as I have - my setup is only as it is because I didn't know about LibreELEC back when I put it together plus it also works as a home server as well as my home NAS, since an N100 Mini-PC is very overpowered to just work as a Media Player).

What does it matter if TVs like LG do ACR on HDMI content?
For actual privacy it requires at the very least a display with nothing other than hardware to decode a video signal.

[–] Aceticon@lemmy.dbzer0.com 4 points 11 hours ago* (last edited 11 hours ago)

Oh yeah, you want dumb everything else beyond the little box that you control which has the "smarts" and something like Linux and Kodi on it.

Even having Windows on that box would pretty much guarantee you have no privacy.

As it so happens, in my experience of over a decade using Media Players to play videos on my TV (since well before Android TV and Smart TVs) it's even the most economic option: the life-cycle of the hardware that plays videos is a lot tighter than the life-cycle of the actual display - unless you're running after the bleeding edge, you more often have to replace the video playing hardware because it doesn't support newer video codecs than then display - so it's cheaper to have those things be separate so that you don't have to replaced the whole thing every few years just because the cheaper part - the processor - can't decode newer codecs and instead can just replace the "smarts" and not spend any money on the stuff that still works fine (and is actually more expensive).

Further, if one does like I do and actually use that box for more things (my Media Player Mini-PC is also a home server and home NAS), that's yet another way that such a setup ends up being cheaper because it's being used to do the work of 2 or 3 things.

I suspect even if one pays twice as much for a non-smart "Hospitality Display" to have alongside your own self-made Media Player box, it'll still end up cheaper because in 5-10 years' time that display will still be just fine even while that box might need upgrading due to new video codecs.

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[–] the_q@piefed.social 26 points 18 hours ago

Lies Good™

[–] UnfortunateShort@lemmy.world 41 points 21 hours ago* (last edited 21 hours ago)

There is also a response to that response up on Gamers Nexus and its something along the lines of: 🖕 + going through the legal agreements detailing what they (may) do with your data + more 🖕

[–] the_riviera_kid@lemmy.world 25 points 20 hours ago

Nuh-uh! -LG

[–] goatinspace@feddit.org 9 points 19 hours ago
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