this post was submitted on 25 Mar 2026
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Customers pay so you can get a check. Might want to consider that portion of the relationship.
The fun thing about retail is that not all "customers" are paying.
As well, paying doesn't give customers a right to a retail employee's time. And not every retail employee's job is to help customers.
So yeah, customers can be a distraction.
Missing my point. No customer=no business=no employees = No pay. Tada!
I'm not missing your point at all. In fact, I addressed it quite clearly in my previous comment.
I think you're actually missing my point, or purposely disregarding it. You don't take "the customer is always right" to mean "the customer can do no wrong", do you?
99% of retail is literally mindless busy work, so distractions are always welcome. The literal one exception is inventory week.
I dunno, for the last 15 or so years in my part, it's seemingly been industry standard to run on a skeleton staff.
And retail is still built around customer "satisfaction" before dusting off shelves, and no one gets overtime these days, so welcome distraction from actually having to work.