I generally respect this guy's opinion (I probably use the term "enshitification" multiple times a week
A lot of people don't use it the way he used it though. He used it specifically for two sided markets (eg a service that has both business and personal users) where the focus shifts to the business customers, but people have started using it to mean anything that used to be good but isn't good any more.
A lot of people don't use it the way he used it though. He used it specifically for two sided markets (eg a service that has both business and personal users) where the focus shifts to the business customers, but people have started using it to mean anything that used to be good but isn't good any more.