this post was submitted on 13 Aug 2026
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This is one of the most depressing aspects of life. All of these services we pay no longer care at all about us - we have no options. They give us AI support only, poorly functioning apps where you can't even find how to complain or make a ticket.
I don't know how it gets fixed. Soon we will all work for them.
Stop using them.
I never understood how they are so popular. You are paying double the amount and it's poor service and food tastes worse
If you're having a house party and everyone is drinking and you don't want to cook, it's handy, but 90% of the time, the premium is not worth it.
The fact that you have a stranger go and pick up your food is what makes it unthinkable to me. (Although if disabled or injured then I understand)
I share your perspective and reading these comments made me realize we have different paths of lease resistance.
For some who have gotten used to them, it’s easier to put up with the enshitification than not using them, for others, the path of least resistance is to not use them in the first place.
Because if your car has broken down, or you're exhausted from a long day of work and your family is hungry, or you're too drunk to safely drive but still want food, or if you straight up don't have a car and don't want to cook that night, or you are on vacation at a hotel or airbnb and don't have other access to food, or you have a baby that you can't just leave alone for a few minutes to go pick the food up, or you are in the middle of a study session and it would be more convenient to have the food come to you rather than going to get it.
Looks like there's lots of reasons people might take advantage of the service that can deliver food to them, and it's not unreasonable for them to expect that service to not completely fuck it up.
Those are all valid individual reasons to get food delivered to you. That's not what makes DoorDash "popular" tho.
Yeah, tbh I’ve only seen “I don’t feel like driving, let’s DoorDash” in personal experience.
This is why living in a city is awesome. Just walk 6 blocks and get a bite to eat.
Did you read a fucking word they said? About being exhausted, or having to look after kids, or having housework to do... You're still gonna find time for 45+ minutes to walk 6 blocks, wait in line, pay, and walk back and still have all the shit you need to do and still eat before it gets cold?
Christ sake... "Just walk 6 blocks". Tell a single mom that.
My main income has been from driving for grubhub for a couple of years now thanks to some physical issues. Anyway, most of the people I deliver to are disabled, elderly, or both. I would feel like shit if I pulled the fuckery presented in the OP.
Yeah seriously
I started doing Doordash recently to try and get on top of my finances and I'd feel awful about the stuff here
And to be honest
They're fucking everyone over, the Dashers make basically minimum wage if that, Doordash marks up all the items on the menus, and adds a bunch of bullshit fees.
The only money reliably making it from the customers to the dashers are the tips, and only because they're required to by law.
But for my case, it's something flexible and relatively low-effort that I can do when I'm not working my day job
Inconvenience of getting your own food is less than over paying for shit service. And you deserve it if you dont realize they dont give a fuck about you.
Because I’m already high and forgot I don’t have any food in the house.
Go hungry? Phone a friend? Ask the neighbor?
Not give a tech bro $50 to deliver a depression by exploiting your community.
What do you think we've done for checks notes the last 100,000 years that we have been getting high?
"No! I want to complain AND be lazy!"
Well for most of that history people lived in walkable settlements and cities. Pompeii had fast food stalls. And more recently (relatively) food ordering direct through a restaurant was the norm. Pizza delivery dates back to the 19th century, which is checks notes more than 100 years ago. So yeah, access to food has changed a lot and it is nor unreasonable to expect your delivery driver not to toss your food into the street.
This is the correct answer. Those companies that don’t fix their shit will perish.
It gets fixed by no longer using them. Money is all a corporation understands.
If they make more $ cutting support costs and pissing off some customers than to have support staff and higher costs and more customers, then they will do it.
Infinite growth, my friend. All that matters to most if them.
There is no alternative to whatever this Dash is?
There is, don't order food to be delivered to your house. Going from every pizza shop, and local fast food joint, having people who would drive the food to anywhere within a few miles, with just the idea you would likely tip them if you got your food on time, to having to pay anywhere from 1/4-2x the cost of your order to have it delivered, by a third party, that is a huge faceless corporation, with poor service, is really disheartening.
So many times the restaurants stop hiring delivery people and use the apps instead.
We got by before these shitty companies existed. I'm sure we can survive not using them.
I do use them on occasion but prefer to order something local and pick it up myself. No markup and some places even give a discount on pick up orders.
At least where I live, there are alternative delivery platforms, and there are also plenty of restaurants doing their own delivery. The competition means that customers generally get decent service in my experience, although support usually goes through the restaurants. I feel like the ones getting fucked over by these delivery platforms are the delivery drivers and restaurants, not the customers.