this post was submitted on 03 Sep 2026
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654
Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
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Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] dreamkeeper@literature.cafe 2 points 12 hours ago (1 children)

Absolutely insane that they split one game into three parts and people don't see it for what it is.

[–] pishadoot@sh.itjust.works 1 points 1 hour ago

As a person who still keeps FF7 on a mental pedestal and for ages all I wanted was a remake...

I'm not playing it, I'm not buying it.

It's a cash grab and I won't support it even if it pains me.