If you convince someone to try Linux, you give them all the emotional and intellectual support they need, for this is the law.
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Despite it's reputation, I don't remember anyone being unkind even in the arch forums, worst cases I would describe more so as inconsiderate. We all lift together, after all

Those donkeys are very cute
-hey, you should switch to Linux now, it's way better than Windows 11, everything works and the community is very helpful
-what? you're having some issues on Linux? uhh, skill issue, go back to windows lol
I have been in the Linux community for a decade now and I have yet to see anyone recommend someone go back to Windows
I tried mint and that's exactly what I was told to do when I have a complaint.
Just one more distro man, I swear it'll solve everything this time man
I literally had this reaction from a someone recently. I commented that I had trouble installing a specific program, so I switched back to windows for now. I was not looking for advice, it was just a post asking about recent Windows user’s experience switching to Linux, so I shared my experience and that I had the intention to try again because I want off Windows.
Dude commented like I’m just a dumb dumb who didn’t follow the numerous instructions online (I did) because it’s so easy to install on Linux (doesn’t change my issue) that their mom could do it (again, still doesn’t change that I had issues).
I’ll be trying again soon, but I can understand why some folks would be turned off of Linux because of that.
People don't use the correct terms when describing things. Linux users are very helpful, but some people are much more DIRECT and don't want to hold your hand, just like the Arch community. Ask a dumb question, get a smart ass response. But still read all of them and then you will eventually find the solution to your problem.
I have been able to fix all the issues i had with linux after a few weeks of trial and error. Now i have linux running on several computers and things just work. When they don't, you know there are 50 Ubuntu help threads to get you the information you need.
Have a windows issue? Good luck even getting windows to acknowledge the problem, let alone fix it.
Sort of related, but I recommended against my teen getting a Mac laptop for college because it is different and he wasn’t familiar with it. While that’s not obstacle for us techies, it seems to be for normies. However he has had no issues.
In case that extrapolates to Linux …. A different UI, different paradigms, aren’t necessarily an obstacle to normies
I have trouble using Mac. Besides that it sucks, last time it was my main machine was almost 10 years, so I don't remember basic stuff.
Does that make me a normie? ☺️☺️☺️
I've found the Linux community to be quite helpful. But I've not really used Lemmy for tech support. The Arch Wiki is damn near a Linux Wikipedia. And any active board dedicated to a particular Distro are where I've gotten help.
It seems really hard at first but the more problems you solve the more sense everything makes.
Ignore the gatekeepers.
arch wiki is good, been using that since i migrated to cachyos in september (had been running win 11 pro for years prior to that). only major issue i had was display related lol, i use a tv that needs a custom EDID to expose 120hz mode and it was an absolute nightmare trying to generate it with linux. ended up using a linux tool to dump my existing EDID then popping it into CRU via wine to generate the new one. Works pretty damn well now, have to say.
I've been running slackware as my main since the late '90s, and the arch wiki has been invaluable and often recommended by all.
a large chunk of the replies were “well MY displays work just fine!”
I just went to check the previous thread, and I think there's miscommunication both ways here.
They read your post as "I'm trying Linux, but it's even hard to get monitors to work." So, they responded, "I haven't had a problem with monitors on Linux in decades."
There's not much else they can say, as you weren't really asking for advice, so you didn't give any technical details, but you were still complaining about something that they like.
Meanwhile, you read them as you said, "well MY displays work just fine!" So their replies seem utterly baffling, defensive, and unhelpful from your perspective.
I think you nailed it exactly. Also, someone else pointed out there was a time when Linux could legit break your monitor and even though that hasn't been the case for years it's still a bit of a sore spot.
I have a friend who runs arch, and recommends arch to people. His computer constantly has problems because he doesn't fully know what he's doing.
I respect doing it for yourself, you do you, but I feel like he's actively discouraging my friends from giving Linux a go because of his constant issues. Recommending the hardest distro to beginners just bugs me.
Yeah, let everyone do their own thing - there's nothing wrong with starting with Slackware if you want to. But if we're going to recommend a starting point to people, maybe go with something that is designed to work out of the box. There's going to be so much else to get adjusted to that extra options aren't necessary.
Oh, and by the way, most people don't like tinkering. They want their car to take them from A to B and their computer to do the thing, it's not a hobby for them and we shouldn't expect new users to be looking for a new hobby.
The linux user community is its own worst fucking enemy
It's not TOO bad around here, but when I was on a Linux binge on Youtube, some people in the comments there genuinely just don't want other people to move to Linux. That's not my words, it's theirs. They flat out don't want new Linux users or for Linux to grow... but they use it.
The internet was a great place before the everyone started using it and the corpos got onboard. I think that's where that attitude comes from.
christ, imagine being so sad a person you build your special personality around a friggin OS.
If Linux becomes common, then they won't be a 'special haxor' anymore. Can't be having any of that you know.
Over the years, I have seen less and less of the 'RTFM noob' attitude and Linux forums becoming more welcoming and accepting of new users. But assholes still exist and won't ever go away. But they do make a good match with the newcomers that expect to have everything work just like it did in Windows or even Mac because they'll be damned if they are going to learn something new and different. And yes, they exist. Why those people even try Linux is beyond me, but you do run into them if you spend time hanging out in forums.
Sorry, linux is full, go away.

Look, you're harming our effort to convince people that there are no bugs in Tux-Sing-Se. How are we gonna get people to switch unless we pretend that all is perfect and flawless? Because clearly, that's what Windows users expect...
(sarcasm)