If you convince someone to try Linux, you give them all the emotional and intellectual support they need, for this is the law.
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Despite it's reputation, I don't remember anyone being unkind even in the arch forums, worst cases I would describe more so as inconsiderate. We all lift together, after all
-hey, you should switch to Linux now, it's way better than Windows 11, everything works and the community is very helpful
-what? you're having some issues on Linux? uhh, skill issue, go back to windows lol
I have been in the Linux community for a decade now and I have yet to see anyone recommend someone go back to Windows
I tried mint and that's exactly what I was told to do when I have a complaint.
Just one more distro man, I swear it'll solve everything this time man
I literally had this reaction from a someone recently. I commented that I had trouble installing a specific program, so I switched back to windows for now. I was not looking for advice, it was just a post asking about recent Windows user’s experience switching to Linux, so I shared my experience and that I had the intention to try again because I want off Windows.
Dude commented like I’m just a dumb dumb who didn’t follow the numerous instructions online (I did) because it’s so easy to install on Linux (doesn’t change my issue) that their mom could do it (again, still doesn’t change that I had issues).
I’ll be trying again soon, but I can understand why some folks would be turned off of Linux because of that.
People don't use the correct terms when describing things. Linux users are very helpful, but some people are much more DIRECT and don't want to hold your hand, just like the Arch community. Ask a dumb question, get a smart ass response. But still read all of them and then you will eventually find the solution to your problem.
I have been able to fix all the issues i had with linux after a few weeks of trial and error. Now i have linux running on several computers and things just work. When they don't, you know there are 50 Ubuntu help threads to get you the information you need.
Have a windows issue? Good luck even getting windows to acknowledge the problem, let alone fix it.
I've found the Linux community to be quite helpful. But I've not really used Lemmy for tech support. The Arch Wiki is damn near a Linux Wikipedia. And any active board dedicated to a particular Distro are where I've gotten help.
It seems really hard at first but the more problems you solve the more sense everything makes.
Ignore the gatekeepers.
arch wiki is good, been using that since i migrated to cachyos in september (had been running win 11 pro for years prior to that). only major issue i had was display related lol, i use a tv that needs a custom EDID to expose 120hz mode and it was an absolute nightmare trying to generate it with linux. ended up using a linux tool to dump my existing EDID then popping it into CRU via wine to generate the new one. Works pretty damn well now, have to say.
I've been running slackware as my main since the late '90s, and the arch wiki has been invaluable and often recommended by all.
a large chunk of the replies were “well MY displays work just fine!”
I just went to check the previous thread, and I think there's miscommunication both ways here.
They read your post as "I'm trying Linux, but it's even hard to get monitors to work." So, they responded, "I haven't had a problem with monitors on Linux in decades."
There's not much else they can say, as you weren't really asking for advice, so you didn't give any technical details, but you were still complaining about something that they like.
Meanwhile, you read them as you said, "well MY displays work just fine!" So their replies seem utterly baffling, defensive, and unhelpful from your perspective.
I think you nailed it exactly. Also, someone else pointed out there was a time when Linux could legit break your monitor and even though that hasn't been the case for years it's still a bit of a sore spot.
I have a friend who runs arch, and recommends arch to people. His computer constantly has problems because he doesn't fully know what he's doing.
I respect doing it for yourself, you do you, but I feel like he's actively discouraging my friends from giving Linux a go because of his constant issues. Recommending the hardest distro to beginners just bugs me.
Yeah, let everyone do their own thing - there's nothing wrong with starting with Slackware if you want to. But if we're going to recommend a starting point to people, maybe go with something that is designed to work out of the box. There's going to be so much else to get adjusted to that extra options aren't necessary.
Oh, and by the way, most people don't like tinkering. They want their car to take them from A to B and their computer to do the thing, it's not a hobby for them and we shouldn't expect new users to be looking for a new hobby.
we shouldn’t expect new users to be looking for a new hobby.
Infinitely this!
Yes, it's super cool to have control over your own damned machine but for some, the computer is just the thing the lets them work, porn and game.
The linux user community is its own worst fucking enemy
It's not TOO bad around here, but when I was on a Linux binge on Youtube, some people in the comments there genuinely just don't want other people to move to Linux. That's not my words, it's theirs. They flat out don't want new Linux users or for Linux to grow... but they use it.
The internet was a great place before the everyone started using it and the corpos got onboard. I think that's where that attitude comes from.
christ, imagine being so sad a person you build your special personality around a friggin OS.
Sorry, linux is full, go away.

Look, you're harming our effort to convince people that there are no bugs in Tux-Sing-Se. How are we gonna get people to switch unless we pretend that all is perfect and flawless? Because clearly, that's what Windows users expect...
(sarcasm)
I feel you brother, specially if you have missmatched displays, if you mention it, it's staright up your fault somehow.
As a ~25 year Linux user, I am absolutely a gorgeous donkey
Alternative 2nd panel: "Linux users once you reveal your choice of distro"
I posted in official support channels for my flavor of Fedora not having functioning Windows EXE thumbnails, despite having evidence of it working out-of-the-box for other people. It got two replies, "Lol, find another distro if you don't like it," and "Did you install (package that comes pre-installed)?"
In truth, this is how almost every issue I've had with Linux has gone, which is likely why I've had three false starts and gone through six different distros before deciding to stick with this one that is only mildly broken.
I’d love to know what it is about help threads that attracts people who don’t believe in helping.
I saw that post, and honestly, part of the issue is that the pain of messing with mode-lines in /etc/XF86Config and worrying about physically damaging your CRT monitor with out-of-spec frequencies was a very real thing 30 years ago. Hence, the idea that configuring displays on Linux is fraught and difficult has stuck around, even though it hasn't been true since the advent of DDC, and multiple displays for most use-cases has been sorted out for at least the past 15 years. Non-Linux users will still occasionally talk about displays on Linux as if we were still editing mode-lines in vi.
It's a sore point, I guess I'm saying, and you poked it inadvertently. When I read the post, I just kind of smiled, because a few days before, I plugged the HDMI cable from a conference room display into my Thinkpad, and it lit up with an extension of my desktop. I started LibreOffice Impress, hit 'F5', and the presentation appeared on the big display, and the presentation notes on my laptop screen. (Actually, I was surprised and impressed at how smoothly it went.)
It's no surprise that issues remain here and there, though. Glad to hear that folks wanted to be helpful!
This made me laugh because I've had installing Linux on an old Tecra in my to do list for the better part of a year and my brother (Linux apostle, sire to three software engineers) when I told him that said "you know you can just boot if from a USB key, no need for theatrics"
I love that man, but he really gets in the way of good, solid procrastination
No joke, ChatGPT has been a game changer for my linux education. Tutorials and guides are great, but it's either a step-by-step instruction on doing exactly one thing, or it's a general overview that assumes you already know everything.
ChatGPT doesn't judge your gaps in knowledge, it just answers questions. Those answers are frequently wrong, but then so are the answers I get on message boards. The other nice thing is that I can copy and paste code or error logs, and it will parse the information and tell me what to look for.
I still follow guides and ask real humans for help when I need it, but I try an AI first.
It's great for logs and learning the basics, sure, but I find it quickly ends up off the rails.
If a door came off its hinge, ChatGPT will eventually have you build an entire house around it; a house that breaks every building code imaginable, no less.
It's best you do the steering by double checking it's claims—usually this points you to a Reddit post where it clearly got the info from—and searching through Wikis and boards yourself. In those cases Linux users may sound like they're speaking another language, and then ChatGPT can help break their solution down for you and implement it.
If people were to use LLMs for things they're already experts in, they would realise how frequently and drastically wrong LLMs are. It's honestly scary knowing it's out there wreaking havoc on important things and people using them don't realise.
Just don't trust it with anything important, they get shit super wrong sometimes and insist it's correct.