Microblog Memes

I predicted this would happen when our manager brought these in.

It's not that it makes shoplifting easier. It just makes it easier to pass it off as an honest mistake if caught. Sure enough shrinkage went through the roof and their solution was to one way the doors, a divider between them so you are forced to walk through the cash registers on the other side of the store to get out. I'm glad I don't work there anymore.

Hey, it’s not my fault that a pack of T-bone steaks weighs the same as a pack of hot-dog wieners.

There aren’t many principles in my corporate life that I am proud of, but I am very proud of the one I have used and taught to guide self-service strategy:

Don’t outsource your labor to your customer.

If self-service isn’t purely about empowerment and improved experience, customers will see through it eventually, and the money you thought you saved on efficiency will be spent somewhere else.

my goto line is also usually when asked to see a receipt (after i self check): “if you want receipt access go become a cashier” while i keep walking. nobody here in ct really cares.

I love self-checkout. The line moves much faster. But it is important to learn which machines work well and which ones are most glitchy. Kind of like learning which lane has The World's Slowest Checkout Clerk.

"Hi sir, would you like to step over here and use the self-checkout?"

"No thanks - I don't work here."

In the local shop they often catch you for not scanning the paper bag.

But if you scan tomatoes as peppers or vice versa nobody bats an eye.