Yeah, "scanning errors", like when it's charging me full price instead of the discount that it was supposed to be on, which would not be as obvious if a cashier scanned it?
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Zero training and zero pay. Hmm I wonder if anything could possibly go wrong…
You could pay yourself with free groceries. Or at least leave yourself a tip.
And for some reason they were expected to tip the machine.
Would you like to round up for charity?
They've been experimenting with self-checkouts for decades. When I was a kid, I remember being in a store with my grandma, waiting in line to pay, and an employee kept trying to entice those in the line to come over and try the self-checkouts.
She asked my grandma a few times before my grandma, a proud union supporter, snapped "I want a person to ring me up. I'm trying to save you're JOB, young lady!"
And the young woman stopped asking my grandma.
trying to save you are job
I'm a grammar proponent as well, but I'm not seeing the benefit of your comment. Do you think autocorrect errors are fun for anyone?
your grandma sounds like an awesome person
I still don't get why you wouldn't get a discount for checking yourself out. No wonder all those high-falutin' CEO's think consumers are a bunch of dumb schmucks. The real heroes are the clerks who "miss" scanning something from time to time.
I get a five finger discount now and then. Small things usually. I will NOT pay the bag fee if I self checkout, you took away a job for a computer, you can absolutely eat the 25-50 cents worth of bags.
Same reason they don’t pay you for using an atm instead of an expensive teller at an expensive branch
It’s easier To add a fee To a new service even if it’s to save them money, Than it is to start charging for an existing service that used to be central to their business
Hey, it’s not my fault that a pack of T-bone steaks weighs the same as a pack of hot-dog wieners.
I am not paid, i dont do the work.
Also, if the cashier makes a mistake, it is their peoblem. If you make it, they call you thief. Fuck them, i aint no cashier.
In the local shop they often catch you for not scanning the paper bag.
But if you scan tomatoes as peppers or vice versa nobody bats an eye.
i dont even steal from these, i just prefer less interaction and faster checkout 🤷
If a cashier scans something incorrectly, its their mistake. If I scan something incorrectly, its theft. I'd rather not take on that liability.
Depends on jurisdiction. In Germany, in order to qualify as theft, there needs to be intent. So just an error is not enough.
How to prove "intentional vs. not-intentional"? Easy: the whiter and richer you are, the more likely it is for you to convince everybody that it was a honest mistake ¯\_(ツ)_/¯
This is so it. If I make a mistake, I'd be sorry, I'd pay for it and that's it.
A friend of mine who works at the headquarters of a large local retailer keeps getting stopped by shop detectives of the same shop chain, even though he didn't do anything suspicious. Well, anything apart from being the son of parents from Afghanistan.
I would pay for a mistake, but I wouldn't feel sorry. They want me to be perfect, but I'm just a customer, so no reason to feel bad if I type it on wrong.
i dont think ive ever scanned anything incorrectly. even if i did, it would have been a piece of fruit. in the case that anyone ever speaks to me about it in the future, i will just tell them "oh, oops" and then fix it. doesnt seem like much of a liability to me.
on the other hand, when i ring things through, you better believe i notice if a price is off, then i have them fix it if its higher than it should be and i say nothing if its lower. sounds like they are taking the liability as it were, which again i dont think is a serious factor.
Is it EVER lower? Every time in recent history that a price has been wrong for me, it's been wrong because they "forgot" to put a sale into the system. But you better be sure the old sales are wiped immediately. I imagine this is because they expire automatically, but there's a reason the system is made that way.
Hanlon's razor is reversed when dealing with multi-billion dollar corporations.
Watch out guys they might cut your shifts if this keeps up.
Totally Company's fault. 😂
It is 1866. Stores are making record profits while complaining.
It is 1940. Stores are making record profits while complaining.
It is 2026. You get the picture.
1920s - Corporation Genius idea: "self service groceries" - put the product out so people have to fetch the items themselves. Less employees, record profit! But no fairsies, stop stealing!
2000s - Corporate Genius idea: "self service checkout" - People scan their own products that they went and got from the shelves. Less employees, record profit! But no fairsies, stop stealing!
Solution? Tax the employees more to pay for police to protect our record profits!
This is bananas, and this is also bananas... It's odd that all this produce is bananas. Oh well, I'm not trained to tell the difference.
Whoops! It seems that my finger has slipped and picked the cheapest variety of banana, out of the 11 varieties of bananas.
I’m gonna be so real, I prefer self-checkout whenever possible. The “employee discount” is just an occasional bonus
Self-checkout or not, minimum wage is not even remotely enough to expect cashiers to be anti-theft enforcement.
Dear Walmart, You owe me 4 weeks Vacation pay, and my annual raise. And where is my staff discount???
Sincerely, Customer
You are responsible for applying the staff discount directly
I'm going to make official-looking stickers to say something like "Customer appreciation discount code: 4011." I'll put them on all the terminals.
A bunch of smaller places around me just totally shut down the self checkout. It's actually incredibly frustrating because there will be a line and I could just do it myself and be done. But no, everyone has to wait for a single cashier now because people were stealing. Just make up your mind. Get rid of it entirely or use it.