That touches on the heart of it; search engines have been so enshittified that AI is by default better, because it occasionally gets information from its training data that isn't easily found through normal searching.
(Some) AI has it's place, as in GAN AI is amazing at finding subtle indicators of patterns that can be extrapolated to new data, but got it's just so bad at 99% of applications it has ever been used for, including the entire concept of LLMs which are such an inherently flawed technology that they'll never be passable as useful for anyone that isn't a greedy shortsighted CEO wanting to replace workers as soon as possible.
It was probably a Sliders episode since 90s off-brad scifi did pretty much everything the twilight zone failed to, but it definitely was an entire movie