this post was submitted on 03 Sep 2026
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644
Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
197 comments fedilink hide all child comments
 

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] fluxx@mander.xyz 19 points 1 day ago (1 children)

What?! Well, surely Nintendo is better then!

[–] Almacca@aussie.zone 40 points 1 day ago (2 children)

Also no.

[–] manualoverride@lemmy.world 16 points 1 day ago (2 children)

Please tell me my ball-and-cup is safe?

[–] Almacca@aussie.zone 16 points 1 day ago

... for now.

[–] jasoman@lemmy.world 12 points 1 day ago (1 children)

replacement strings are an additional cost.

[–] PhoenixDog@lemmy.world 6 points 23 hours ago (2 children)

And you don't own the ball

[–] jasoman@lemmy.world 4 points 22 hours ago* (last edited 22 hours ago)

You licensed to use the ball with only qualified sellers of licensed string to keep the game fair.

[–] AzuranAurora@piefed.ca 3 points 22 hours ago

Each cup sold separately.

[–] credo@lemmy.world 6 points 1 day ago (1 children)

Steam machine! $1050

Checkmate.

I actual kinda want one…

[–] Almacca@aussie.zone 1 points 17 hours ago* (last edited 16 hours ago)

Meh. My pc is already set up in the living room hooked up to the TV. I don't need an overpriced and underpowered computer. Actually, 90% of my gaming is on the Steam Deck these days. I am interested in the Frame, though.