this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 22 hours ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
191 comments fedilink hide all child comments
 

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] diaphragmwp@discuss.tchncs.de 0 points 14 hours ago* (last edited 14 hours ago) (1 children)

It's called a computer. C-O-M-P-U-T-E-R.

Though now it's sort of vendor locked in to AMD and Intel (plus whatever those few Chinese clones were) and a very specific combination of software components on Linux (or just Windows), with janky emulation and translation for everything else, but that's a separate issue.

[–] Axolotl_cpp@feddit.it 1 points 10 hours ago

You see, the avarage sony users won't care, they see an idiot proof interface and just be happy